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Broken Battery Clip


Guest PhilA

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I've had my SPV about a week, and when I got the SIM update for picture messaging, Customer Services told me to power off, remove the battery, replace and power on. Only problem is, when I pressed the catch to remove the battery it snapped off :)

Will Orange consider this to be "abuse" of the phone, or have I got a chance of getting a new battery out of them? If not, does anyone actually sell replacement batteries for this phone yet? TIA

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Guest HelloDave
Will Orange consider this to be "abuse" of the phone

No harm in giving them a call and seeing what they say; if you've only had it a week I would have thought they'd give you a new battery. If not Orange's website sells SPV batteries (though they're not particularly cheap!)

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Thanks for the advice - I gave CS a ring and they're sending me out a new battery tonight. I had no problems at all, which makes me suspect I'm not the first person to experience this problem.........

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Guest youngerpants

Nice find mcwarre, all the accessories from the orange site... cheaper :)

time to finally buy the in car charger. Have you posted this site anywhere else?

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  • 4 weeks later...
Guest PhilA
how many calls do you think orange cs are gonna recieve now of people having """broken battery clips"""

They did take the old battery away when they delivered the new one though :lol:

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