I have triple-checked the IMEI and Serial number, and I wrote down the Product ID when I typed it in at the time. They all match exactly.
Maybe you has submitted the wrong information that we can’t find the corresponding unlock code .
How am I to get this thing unlocked if even Huawei don't recognise it?
Edited by gavin.19, 14 September 2013 - 12:51 PM.