Not much idea about Android phones, etc.
I have OSD, it's not rooted (I don't even know what that is or how to do it, but it sounds like something everyone does).
question is this - the cover that I purchased has metal clips at the top, and they're in just the wrong place, and they've scratched the 'glass' window of the camera - this makes photo's blurry, and has completely stopped the QR code reader from working normally (it does work if I take off the back cover - but that's not really practical is it)
I went into EE to ask about replacement, and as they don't sell them anymore, they had no spare in stock to do a quick change of the back cover. They said they could send it off, but that it probably wouldn't be fixed, as it's not actually a fault with the phone.
the advice eventually given was to look online for a replacement cover, or to go to an independent small phone retailer to get a replacement cover.
I've seen some advice where they say that you can 'clean' the scratch out with toothpaste on a cotton bub stick in a cordless drill, but knowing my DIY expertise, I'd probably drill right through it!
as I've seen on here the XOLO phone is pretty much identical - is there somewhere I could get a xolo cover from?
Thanks in advance