Guest tillaz Posted January 3, 2014 Report Share Posted January 3, 2014 Purchased between 24/12/13 and 26/02/14 original info here > http://www.hotukdeals.com/deals/free-motorola-shell-case-when-buy-a-moto-g-from-any-authorised-retailer-between-1779858 Place to redeem your free shell (read info above first to see if you qualify) http://motorola.kondor.co.uk/ if fails Email from CS received: Good afternoon. I have been informed that due to the volume of phones that were brought over christmas the IMEI numbers are taking a lttle longer then anticipated to upload. We are in the process of uploading these. They should all be uploaded by Monday so please try again on Monday afternoon. Kind Regards customer Services Link to comment Share on other sites More sharing options...
Guest plewis1981 Posted January 3, 2014 Report Share Posted January 3, 2014 Thanks of the heads up tillaz, just tryed but got IMEI not found so will give it another go on Monday. Link to comment Share on other sites More sharing options...
Guest WillDroid Posted January 3, 2014 Report Share Posted January 3, 2014 Yeah mine not found either. Link to comment Share on other sites More sharing options...
Guest shootomanUK Posted January 3, 2014 Report Share Posted January 3, 2014 somebody on the hukd website has emailed customer services about this and had the following reply : Good afternoon.I have been informed that due to the volume of phones that were brought over christmas the IMEI numbers are taking a lttle longer then anticipated to upload. We are in the process of uploading these. They should all be uploaded by Monday so please try again on Monday afternoon.Kind Regardscustomer Services. If this is true it could some people are having trouble getting unlock codes for the g. Link to comment Share on other sites More sharing options...
Guest tillaz Posted January 4, 2014 Report Share Posted January 4, 2014 somebody on the hukd website has emailed customer services about this and had the following reply : Good afternoon.I have been informed that due to the volume of phones that were brought over christmas the IMEI numbers are taking a lttle longer then anticipated to upload. We are in the process of uploading these. They should all be uploaded by Monday so please try again on Monday afternoon.Kind Regardscustomer Services. If this is true it could some people are having trouble getting unlock codes for the g. was already posted on the OP, but no, i think when they say uploading imei numbers, they mean to that site where you claim your free case, as at the moment for most it says imei not found meaning its not in the data base for the site to check your eligible, it even said that for me and the phone i tried with is unlocked from tesco. Link to comment Share on other sites More sharing options...
Guest fuzzyy Posted January 4, 2014 Report Share Posted January 4, 2014 was already posted on the OP, but no, i think when they say uploading imei numbers, they mean to that site where you claim your free case, as at the moment for most it says imei not found meaning its not in the data base for the site to check your eligible, it even said that for me and the phone i tried with is unlocked from tesco. Same result for me - the cheap unlock worked, but not that site yet. Link to comment Share on other sites More sharing options...
Guest markhuges Posted January 4, 2014 Report Share Posted January 4, 2014 Guess we have to wait till Monday. Thanks for posting it here and yeah got same problem. Imei not working Link to comment Share on other sites More sharing options...
Guest eLJay Posted January 4, 2014 Report Share Posted January 4, 2014 Yep - join the club, can't find my IMEI. You would think they would have these things automated but they never are. Link to comment Share on other sites More sharing options...
Guest Owl93 Posted January 4, 2014 Report Share Posted January 4, 2014 They ship outside the UK? Link to comment Share on other sites More sharing options...
Guest TescoHudl Posted January 5, 2014 Report Share Posted January 5, 2014 Mine isn't recognised either, has anyone actually had any success with this yet? Hopefully they'll get it sorted out tomorrow. Link to comment Share on other sites More sharing options...
Guest fuzzyy Posted January 6, 2014 Report Share Posted January 6, 2014 Ah, didn't realise this was only for O2. Seems I'll stick with the black cover. Link to comment Share on other sites More sharing options...
Guest dwl99 Posted January 6, 2014 Report Share Posted January 6, 2014 "Please note that this offer is only applicable for customers who purchased their Moto G directly from O2 (O2 retail store, O2.co.uk or an O2 call centre) between 24th December 2013- 26th February 2014." Would be interesting to know if any non-O2 phone IMEIs are accepted by the website :-) Link to comment Share on other sites More sharing options...
Guest fuzzyy Posted January 6, 2014 Report Share Posted January 6, 2014 "Please note that this offer is only applicable for customers who purchased their Moto G directly from O2 (O2 retail store, O2.co.uk or an O2 call centre) between 24th December 2013- 26th February 2014." Would be interesting to know if any non-O2 phone IMEIs are accepted by the website :-) Mine wasn't (originally Tesco Mobile) Link to comment Share on other sites More sharing options...
Guest dwl99 Posted January 6, 2014 Report Share Posted January 6, 2014 Mine wasn't (originally Tesco Mobile) Was your IMEI accepted by the kondor website? Link to comment Share on other sites More sharing options...
Guest fuzzyy Posted January 6, 2014 Report Share Posted January 6, 2014 Was your IMEI accepted by the kondor website? No. Link to comment Share on other sites More sharing options...
Guest eLJay Posted January 6, 2014 Report Share Posted January 6, 2014 O2 only. Link to comment Share on other sites More sharing options...
Guest tillaz Posted January 7, 2014 Report Share Posted January 7, 2014 if you bought from phones4u checkout this https://prizes.phones4u.co.uk/ i seen people winning a back cover and £5 play store card To be eligible to win a gift or a prize, simply purchase a participating Pay As You Go (“PAYG”) handset from any Phones 4u store or online at www.phones4u.co.uk between 1 November 2013 and 24 December 2013 (inclusive) Link to comment Share on other sites More sharing options...
Guest nibblemonkey Posted January 7, 2014 Report Share Posted January 7, 2014 if you bought from phones4u checkout this https://prizes.phones4u.co.uk/ i seen people winning a back cover and £5 play store card I just put my details in and won a red back cover Link to comment Share on other sites More sharing options...
Guest reedo_17 Posted January 7, 2014 Report Share Posted January 7, 2014 (edited) Bought instore at phones4u and the imei number is coming up as invalid... :(https://prizes.phones4u.co.uk/ on this one. Edited January 7, 2014 by reedo_17 Link to comment Share on other sites More sharing options...
Guest fuzzyy Posted January 7, 2014 Report Share Posted January 7, 2014 In an O2 store reedo? You might have to wait a bit for them to add the IMEI. Link to comment Share on other sites More sharing options...
Guest reedo_17 Posted January 7, 2014 Report Share Posted January 7, 2014 In an O2 store reedo? You might have to wait a bit for them to add the IMEI.ah sorry i was talking about the other link tillaz posted Link to comment Share on other sites More sharing options...
Guest tillaz Posted January 7, 2014 Report Share Posted January 7, 2014 Bought instore at phones4u and the imei number is coming up as invalid... :(https://prizes.phones4u.co.uk/ on this one. was it bought between 1st November 2013 and 24 December 2013 Link to comment Share on other sites More sharing options...
Guest reedo_17 Posted January 9, 2014 Report Share Posted January 9, 2014 was it bought between 1st November 2013 and 24 December 2013Yes Link to comment Share on other sites More sharing options...
Guest tillaz Posted January 9, 2014 Report Share Posted January 9, 2014 Yes you should contact them via email and explain this and they will sort it out for you [email protected] Link to comment Share on other sites More sharing options...
Guest reedo_17 Posted January 9, 2014 Report Share Posted January 9, 2014 you should contact them via email and explain this and they will sort it out for you [email protected]ok will do Link to comment Share on other sites More sharing options...
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