Guest james srs2 Posted November 8, 2003 Report Share Posted November 8, 2003 I GOT MY E100 2 DAYS AGO AND I THINK I HAVE A PROBLEM WITH THE ILUMINATION OF THE KEY PAD! WHAT I NEED TO KNOW IS DOES THE AREA AROUND THE TOP OF THE JOY STICK AND THE GREEN CALL BUTTON ILUMINATE LIKE THE REST OF THE KEY PAD! ORANGE ARE GONNA REPLACE IT UNDER WARRANTY BUT IS THIS THE SAME WITH THE REST OF YOU OR IS IT A FAULT!!!??? THANKS FOR LOOKING! Link to comment Share on other sites More sharing options...
Guest midnight Posted November 8, 2003 Report Share Posted November 8, 2003 thge top of the joystick doesnt illuminate at all and the green call button is dull, thats normal, no need to get a new one under warranty (and dont shout :)) Link to comment Share on other sites More sharing options...
Guest hecatae Posted November 8, 2003 Report Share Posted November 8, 2003 mine looks exactly the same as midnight describes it. Link to comment Share on other sites More sharing options...
Guest spacecowboy6982 Posted November 8, 2003 Report Share Posted November 8, 2003 Shame you didnt wait an extra week mate - u could have had blue lights :) spacecowboy Link to comment Share on other sites More sharing options...
Guest cyrilthefish Posted November 9, 2003 Report Share Posted November 9, 2003 That sounds perfectly normal :roll: (apologies for blurry pic) Link to comment Share on other sites More sharing options...
Guest midnight Posted November 9, 2003 Report Share Posted November 9, 2003 did you know Orange have added a £15 excess to all warranty claims now? why? because of the number of people having their phones replaced when theres nothing wrong with them, adding a £15 charge makes people think twice :) Link to comment Share on other sites More sharing options...
Guest Gorskar Posted November 9, 2003 Report Share Posted November 9, 2003 The green call button doesnt light up well precisely because it is green! The backlight is red, green filter is not going to let the light through. Shouldn't take a physics degree to work that one out. For the alternative the iMate and SAP have green backlights, which do not illuminate the red hang up button well instead. Link to comment Share on other sites More sharing options...
Guest midnight Posted November 9, 2003 Report Share Posted November 9, 2003 iMate and SAP dont light up the green one well either :) I think the plastic on the call and hangup buttons must be a bit thicker, they are also quite a distance from the led's Link to comment Share on other sites More sharing options...
Guest james srs2 Posted November 9, 2003 Report Share Posted November 9, 2003 The green call button doesnt light up well precisely because it is green! The backlight is red, green filter is not going to let the light through. Shouldn't take a physics degree to work that one out. For the alternative the iMate and SAP have green backlights, which do not illuminate the red hang up button well instead. well i think that was an bit OTT mate, it dont look quite right so i thought id ask, and as for a physics degree i reckon you need to to pipe down! and a BIG thanks to the rest of you for you input!!!!!! Link to comment Share on other sites More sharing options...
Guest comebackdx Posted November 23, 2003 Report Share Posted November 23, 2003 Orange told me that if any hardware problem arises with the phone, then I was to ring HTC on 01 29 566 32 09, Mon-Fri 9.00-17.00 for them to sort it out. Even though I bought the phone from an Orange store only two months ago, they were quite shirty about not wanting to help with any hardware related problem...is this correct or did I get someone at Orange Support on a bad day? Link to comment Share on other sites More sharing options...
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