General Dell Discussion

I've written a couple of reviews on Uhans Max 2. Bought it on GearBest last year and just couldn't but react to the users' earlier discussions. Actually, Makeuseof editors asked me to syndicate my review on their website, but I preferred to write a new one (as a few months passed and I did try a couple of things with it).

Hi again everyone, Yesterday afternoon I did another stint of warning sellers on eBay who are selling their hudls (both 1s and 2s) as fully working, unaware that their buyers will want to return them as faulty due to this issue... However, it looks like I've triggered some red flag on eBay and the number of messages I can send per day has been limited (to 6, it seems, after having sent 35 yesterday) so I wondered if someone else could take over for a bit? Someone on this thread did say earlier that they'd been doing the same. I've just had an online chat with eBay and they couldn't see any reason for my outgoing messages being restricted and promised to get the restriction lifted, but if someone else could warn the slew of new listings that would be good. Thanks!

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I have just come off the phone with tesco about my 2 hudl 2"s that won't connect and have been told its not their problem and they won't do anything about it and it's tough luck go buy a new one... Now both these tablets were working fine before hand and I've had them 2 years from new but sorry to say they don't want to know and say its not there software update so that's it!!!!!! Anyone want a couple of expensive bookends... Dave

It will certainly be interesting to see what Tesco IT's reply To BelAstair's message is....it could be quite revealing. My guess is that they've gone for the 'end of useful life' approach not because they can't generate a solution, but because they've been told by higher management that it isn't acceptable to generate one that commits Tesco to any further support resource in future. I feel sure that's the real sticking point....  If I'm right, they might well be open a compromise in providing a solution that permanently removes any future support  commitment. In practice, given that most users won't be capable of the ingenious solutions we've already seen on this forum, this would probably mean their providing an update which removes the requirement to go through Tesco's servers during setup. Provided they issued the necessary instructions for this, and warned everyone with affected HUDLs to run it within a reasonable timeframe, they could then withdraw server support. It would also get them out of a potentially nasty reputational backlash if the broadcast media do start to take an interest. The debacle of the accounting scandal is still relatively fresh in peoples' minds, and they won't want this dredged up again. Let's hope reason prevails...