Guest Beardslee Posted August 9, 2005 Report Share Posted August 9, 2005 (edited) I tried installing the caller ID fix and unfortunately relied on the on screen message stating that the process would take 1-2 minutes. After 5+ minutes I figured something was wrong so I undocked the phone and tried to power off. The phone would not power off so I removed the battery. Now when I try to boot the phone the MITS splash screen comes on and then a white screen shows up that never goes away. I have waited for the boot to move past the white screen for 30 minutes and nothing. I have also tried the hard reset of 6 & # without success. After being on hold with Samsung Level 2 for over an hour I thought I would ask this forum. Any suggestions? Thanks in advance... Update - I finally got someone from Samsung's Level II tech support to answer. They suggest that I need to bring the phone into a Verizon store to flash the BIOS. Does anyone know if I can do this online to avoid the trip to the store? Edited August 9, 2005 by Beardslee Link to comment Share on other sites More sharing options...
Guest mllora81 Posted September 6, 2005 Report Share Posted September 6, 2005 I had the same problem and I was able to fix it by doing the software upgrade to Windows Mobile 2003. I think my phone already had 2003 on it but something wasn't working right. Verizon's webpage wanted to charge $15 for the software, but I did some googling and found it for free. Link to comment Share on other sites More sharing options...
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