Guest ripnet Posted August 24, 2006 Report Share Posted August 24, 2006 Hi, I want to have a moan about my new Hermes... I ordered it money, it arrived on tuesday but... they failed to activate the sim, so I couldnt use it. They said it will take 3 days to activate, and would take 28 days for a network unlock code to be issued (but it would be Link to comment Share on other sites More sharing options...
Guest Monolithix (MVP) Posted August 24, 2006 Report Share Posted August 24, 2006 Surely T-Mob have some kind of replacement policy if the handset dies so soon after getting it? Orange have a 28 day no-quibble replacement policy for any manufacturer fault. As for flashing the TyTn ROM, i may (probably) be mistaken, but weren't they heavily affected as well? Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 24, 2006 Report Share Posted August 24, 2006 As Mono says faulty device! Ring T and demand a replacement. And haven't they activated your sim yet? Link to comment Share on other sites More sharing options...
Guest ripnet Posted August 24, 2006 Report Share Posted August 24, 2006 As Mono says faulty device! Ring T and demand a replacement. And haven't they activated your sim yet? They have sold them all. Im trying HTC direct as I dont want to send it off. No, sim still not active :-O g Link to comment Share on other sites More sharing options...
Guest solarflare Posted August 24, 2006 Report Share Posted August 24, 2006 They didn't activate my sim either.. don't know why, some problem they are having or something. I'm just waiting it out. Link to comment Share on other sites More sharing options...
Guest scoobytwo Posted August 24, 2006 Report Share Posted August 24, 2006 so you'd rather pay HTC money to fix your ppc, (meaning you'll be without it for a few weeks), rather than be without a ppc you cant really use? send it back to t-mob. Link to comment Share on other sites More sharing options...
Guest ripnet Posted August 24, 2006 Report Share Posted August 24, 2006 Things are looking better :D T-Mob are gonna courier a swap to my work address tomorow... it seems they keep a secret stock for this, so I wont be hermes-less and My account is live T-Mobile are VERY helpful and very friendly. I think im gonna like being with them Bye Bye Orange :D g Link to comment Share on other sites More sharing options...
Guest Monolithix (MVP) Posted August 24, 2006 Report Share Posted August 24, 2006 Mmm, not a great start though. Having to convince them they've sold you a dodgy product, and tbh 4 days to activate a SIM is ridiculous... Glad you got it sorted though :D Link to comment Share on other sites More sharing options...
Guest ripnet Posted August 24, 2006 Report Share Posted August 24, 2006 hehe why arent I suprised they put me on the wrong tariff :D I asked for web'n'walk pro, and was quoted Link to comment Share on other sites More sharing options...
Guest namiran Posted August 24, 2006 Report Share Posted August 24, 2006 Did you have a Orange M3100 or a htc tytn? Link to comment Share on other sites More sharing options...
Guest ripnet Posted August 24, 2006 Report Share Posted August 24, 2006 Ive got a Vario II from TMob g Did you have a Orange M3100 or a htc tytn? Link to comment Share on other sites More sharing options...
Guest namiran Posted August 24, 2006 Report Share Posted August 24, 2006 Ive got a Vario II from TMob g so the hermes 300 also has the alignment problem?? =( Link to comment Share on other sites More sharing options...
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