Guest halfrab Posted August 10, 2007 Report Share Posted August 10, 2007 Heres the story. I work on a ship and need quad band coverage. I bought a Q9h in Germany with a Debitel prepaid subscription. I tried to install various bits of software onto the unit (my first Smartphone so probably did something wrong!) but kept getting what seems to be a common message that the application is unsigned so cannot be installed. So I tried the PHM Registry editor to change the certificate settings and got the message 'Access Denied'. I then tried the Security Configuration Manager to change the system configuration, but having selected the Security Off option and pressed the Provision button, I now find myself totally locked out. Even the bundled software doesnt work. Biting the bullet I wanted to do a System reset, but find that the master code required is not the PUK code. It is something called the MASTER CODE. Now I dont speak German, so the SIM card info doesnt tell me anything, so can anyone tell me what this code is? Cheers from a frustrated G3 newbie Link to comment Share on other sites More sharing options...
Guest nehvada Posted August 11, 2007 Report Share Posted August 11, 2007 Heres the story. I work on a ship and need quad band coverage. I bought a Q9h in Germany with a Debitel prepaid subscription. I tried to install various bits of software onto the unit (my first Smartphone so probably did something wrong!) but kept getting what seems to be a common message that the application is unsigned so cannot be installed. So I tried the PHM Registry editor to change the certificate settings and got the message 'Access Denied'. I then tried the Security Configuration Manager to change the system configuration, but having selected the Security Off option and pressed the Provision button, I now find myself totally locked out. Even the bundled software doesnt work. Biting the bullet I wanted to do a System reset, but find that the master code required is not the PUK code. It is something called the MASTER CODE. Now I dont speak German, so the SIM card info doesnt tell me anything, so can anyone tell me what this code is? Cheers from a frustrated G3 newbie no puk required, remove simcard and try the master clear and/or master reset under "start -> system tools / systemwerkzeuge". if both doesnt help call back and well figure out to go further. Link to comment Share on other sites More sharing options...
Guest ID64 Posted August 18, 2007 Report Share Posted August 18, 2007 Or: Turn it off. Press and hold E and Z then press Power :) Link to comment Share on other sites More sharing options...
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