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Hoopy

Activesync and crashes

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HELP!

I'm having to uninstall/reinstall activesync every time I want to sync with my PC.

I upgraded to the m3100 from T-mobile's mda in August and had no problems until a week or so ago. My m3100 couldn't be recognised by the PC and wouldn't sync. I tried the Microsoft troubleshooter (for what it's worth) and nothing. I remember I had the same problem once with my MDA and uninstalling activesync and reinstalling worked so gave it a go. Now, I'm having the problem above. It'll sync the first time and then won't recognise the device the nest time I connect it.

Any ideas?

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Are you using Activesync 4.5?

Is your firewall blocking it?

Is the USB-to-PC advanced option (on the device, connection settings) ticked or unticked?

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Are you using Activesync 4.5?

Is your firewall blocking it?

Is the USB-to-PC advanced option (on the device, connection settings) ticked or unticked?

Yes

No

Ticked

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That usually means that it is firewall or similar that was causing the problem. With the option ticked, the device connects effectively over an IP connection (like a network) rather than a USB connection (serial).

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