Guest stoney1973 Posted January 12, 2011 Report Share Posted January 12, 2011 Dont think thats necessarily true. Just have to get the right person to respond I guess.. [/quote Also, they didnt actually say no. just that it would take a few days.like it did for most of us. Link to comment Share on other sites More sharing options...
Guest wing5875 Posted January 12, 2011 Report Share Posted January 12, 2011 Dont think thats necessarily true. Just have to get the right person to respond I guess.. just kidding Link to comment Share on other sites More sharing options...
Guest adzman808 Posted January 12, 2011 Report Share Posted January 12, 2011 o2 seemed to have forgotten about me, so i started the request all over again... got a diff initial response this time... ========== Hello Adam Thanks for emailing us. If you want to use a SIM card from another network in your mobile phone, you need an 'unlocking' code. The charge for the unlocking code is £15 which will be taken off from your credit balance. For unlocking, the IMEI of your mobile phone must be registered on our network. To register it you need to make a chargeable call using your O2 Pay & Go SIM card in your mobile phone from UK and wait for 24 hours. For me to forward your details for unlocking code of your mobile phone, please reply to this email with the following details: - last four digits of credit/debit card - any tariff or Bolt On active on your account - IMEI of your mobile phone (key *#06# to find this). When I have this information, I'll forward your details to our support team to request for the unlocking code of your mobile phone. This can take up to 7 to 14 days. I'll look forward to your reply. Regards Nidhi O2 Customer Service ========== i've replied with the requested info... expecting the "streak exculsive blah blah" reply... but we'll see.... ================= Hello Adam Thanks for getting back to us. I've forwarded your details to our support team to request for the unlocking code of your mobile phone from your manufacturer. This can take up to 14 days to arrive back from them. When we have the code, we'll get in touch with you to let you know the code and how to use it. If there's anything else I can help you with, let me know. Regards Prachi O2 Customer Service ================= we live in hope...... fingers crossed... i think most people who had this email ended up with the code, no? Link to comment Share on other sites More sharing options...
Guest illmatic75 Posted January 12, 2011 Report Share Posted January 12, 2011 finallyyyyyyyyyyyyy :P thanks sagar and the rest of the gang at o2. now all i need is a holiday somewhere to get to use a local sim there :D Link to comment Share on other sites More sharing options...
Guest grigoris Posted January 12, 2011 Report Share Posted January 12, 2011 :D FINALLY !!!!!!! Just got my unlock code, inserted it to the streak and .................... it works !!!! Thank you all guys here at modaco !!! and to Sagar, who sent me the code twice !!!! Keep trying .... My first first request for the code was on December 21st. Great !!! Link to comment Share on other sites More sharing options...
Guest banterbay Posted January 13, 2011 Report Share Posted January 13, 2011 :D FINALLY !!!!!!! Just got my unlock code, inserted it to the streak and .................... it works !!!! Thank you all guys here at modaco !!! and to Sagar, who sent me the code twice !!!! Keep trying .... My first first request for the code was on December 21st. Great !!! Thank God. I got mine today 21:45 to be precise. I am so thrilled. I only called to request for it last week. Now using my Tmobile sim card inside Dell Streak. Works a treat. Link to comment Share on other sites More sharing options...
Guest tmn Posted January 13, 2011 Report Share Posted January 13, 2011 ease help me! I'm had code O2 send, but have problem my Streak can't show screen unlock when insert new sim non O2?!?! I'm just update Steve 1.6.0, i had clear all cache and wipe in streakwork but can't show screen unlock I'm restore 1.5.3 but not in setting it's active unlock Can comeback Official ROOM 319 (my Baseband 21 EU) ??? Thanks ______ Link to comment Share on other sites More sharing options...
Guest Edrill Posted January 13, 2011 Report Share Posted January 13, 2011 You're not in airplane mode, are you?? Link to comment Share on other sites More sharing options...
Guest joeg6217 Posted January 13, 2011 Report Share Posted January 13, 2011 Received a code from Sagar via email last night. ps. It works. Link to comment Share on other sites More sharing options...
Guest tmn Posted January 13, 2011 Report Share Posted January 13, 2011 (edited) it's not show screen unlock comeback official room? help me ..... I'm detachable SIM and had screen lock GREAT! Edited January 13, 2011 by tmn Link to comment Share on other sites More sharing options...
Guest ulfses Posted January 13, 2011 Report Share Posted January 13, 2011 (edited) Do you still the the url for the non-O2 customer contact form ? Thanks if you can post it here https://www.o2.co.uk/apps/help/help this page and the last option and i used a postal code i found on google :D Edited January 13, 2011 by ulfses Link to comment Share on other sites More sharing options...
Guest wing5875 Posted January 13, 2011 Report Share Posted January 13, 2011 just got the code................it work thanks everybody here at modaco :P :D thanks Trisha who send me the code B) Link to comment Share on other sites More sharing options...
Guest HorusUK Posted January 13, 2011 Report Share Posted January 13, 2011 (edited) Just got my unlock code within 24 hours. They took three weeks to send me the code for my old (stolen) Streak, but I spoke to someone on live chat, and got the email about 30 minutes ago. Will test it when I get home tonight! Excellent! tried with an old T-Mobile SIM I had lying around. Worked a charm. I am now the exceedingly proud owner of an unlocked Streak. :D Edited January 16, 2011 by HorusUK Link to comment Share on other sites More sharing options...
Guest superutp Posted January 13, 2011 Report Share Posted January 13, 2011 Just got my unlock code within 24 hours. They took three weeks to send me the code for my old (stolen) Streak, but I spoke to someone on live chat, and got the email about 30 minutes ago. Will test it when I get home tonight! yup they seem to be getting their act together...even mine was received in less than 24 hrs... Link to comment Share on other sites More sharing options...
Guest Waqas Yousaf Posted January 13, 2011 Report Share Posted January 13, 2011 Good news guys. I hassled O2 last week and this week and they sent me by email an unlock code for my O2 UK locked Dell Streak! Am using my Vodafone sim card without a rebel sim so it worked. I used the online request service on their website, and they sent it free of charge! Not sure if you get lucky but I quoted the fact that companies out there are giving an unlock solution and the fact that the phone is not exclusive to O2 anymore. Now I can look into moving to 2.2 :D edit: cost £15 I think, got to wait for my account to have the info...... Thanks a lot Twe for starting this thread. I got the code from O2 as well. Thanks all for helping and giving your remarks here Thanks & BR Waqas Link to comment Share on other sites More sharing options...
Guest kwaaq Posted January 14, 2011 Report Share Posted January 14, 2011 Thought I'd send a little reminder email after waiting 3 weeks. And got a reply with unlock code in < 2hrs. Can't argue, rebelsim shall be locked away. It has served me well. Link to comment Share on other sites More sharing options...
Guest adzman808 Posted January 14, 2011 Report Share Posted January 14, 2011 they quoted me 7 to 14 days & 2 days later i've haven't received it.. (which is fair enough i guess) but at least they didn't say no (like last time) ........yet.......... i'm encouraged by all the ppl gettign the code i'll keep using my o2 sim - i just want an unlocked phone on point of principle the irony is i am & will continue to be a o2 customer, yet i'm receiving a worse service (in terms of getting my code) than the ppl leaving o2 !!!! ;) Link to comment Share on other sites More sharing options...
Guest stoney1973 Posted January 14, 2011 Report Share Posted January 14, 2011 they quoted me 7 to 14 days & 2 days later i've haven't received it.. (which is fair enough i guess) but at least they didn't say no (like last time) ........yet.......... i'm encouraged by all the ppl gettign the code i'll keep using my o2 sim - i just want an unlocked phone on point of principle the irony is i am & will continue to be a o2 customer, yet i'm receiving a worse service (in terms of getting my code) than the ppl leaving o2 !!!! ;) Lol. Iwas never even with o2. You should send another email addressed to sagar though. Link to comment Share on other sites More sharing options...
Guest jdouce Posted January 14, 2011 Report Share Posted January 14, 2011 Hi Joseph, Thank you for your request. The code you require is as follows; ****** To manually unlatch a Streak, insert a non-O2 SIM card the device will prompt a message asking for unlatch code. enter the unlock code provided Kind Regards Yuvraj Took less then 48 hours. USE THE LIVE CHAT, also, it was free Link to comment Share on other sites More sharing options...
Guest darren cox Posted January 14, 2011 Report Share Posted January 14, 2011 Asked for code on wednesday, had to reconfirm password yesterday, got code just now! Awesome! BTW I now have an unlocked Dell Streak for sale lol or swap for HTC HD7 anyone? Link to comment Share on other sites More sharing options...
Guest fas69 Posted January 14, 2011 Report Share Posted January 14, 2011 (edited) I have Asked O2 for the Unlocking Code for Dell Streak. But from some days they are not giving it to me. Today I sent 2 Emails. in 1 email I got Negative reply but in other 1 I got Positive Reply.. Hurray Yeah I got my Unlocking Code and My Phone is Unlocked Right Now. Thanx to this Post also which helps me alot in gaining the Unlocking Code. I am posting Both Replies Below. Edited January 14, 2011 by fas69 Link to comment Share on other sites More sharing options...
Guest fas69 Posted January 14, 2011 Report Share Posted January 14, 2011 Hi Muhammad, Please contact your point of sale to get this unlatched. Kind Regards Sagar Original Message Follows: ------------------------ Message Body: Hi, Kindly Unlock my Dell Streak. As I am out side UK I bought Dell Streak O2 Phone from a Website Ad by a person. That is why I am not familiar with the person. I have its every thing with me right now Its Box and all the Original Accessories. IMEI number of my Dell Streak is 3540000 Kindly help me as right now I am in big trouble because my handset is not working and useless for me. As I am not in UK that's mean I am not going to use other network Sim from O2 Competitors. Please help me in unlatching my handset. I will be really grateful to you. Your quick consideration would be highly Appreciated. Waiting for your reply Best Regards Link to comment Share on other sites More sharing options...
Guest fas69 Posted January 14, 2011 Report Share Posted January 14, 2011 Positive Reply from Yogesh................Thank You Very Much Yogesh..................Its Really Kind of You. His Reply and My Emails are below. Hi Muhammad, Thank you for your request. The code you require is as follows; 02------ To manually unlatch a Streak, insert a non-O2 SIM card the device will prompt a message asking for unlatch code. enter the unlock code provided Kind Regards Yogesh Original Message Follows: ------------------------ Hi Floyd, As I am out side UK I bought this Phone from a Website Ad. That is why I am not familiar with the person. I have its every thing with me right now Its Box and all the Original Accessories. I have attached the Picture of the Dell Streak's Box with this Email so that You can clearly see and match the IMEI number of My Set. IMEI number of my Dell Streak is 3540000 you can match it with the box. Kindly help me as right now I am in big trouble because my handset is not working and useless for me. As I am not in UK that's mean I am not going to use other network Sim from O2 Competitors. Please help me in unlatching my handset. I will be really grateful to you. Your quick consideration would be highly Appreciated. Waiting for your reply May God Bless You Best Regards > Date: Thu, 13 Jan 2011 07:23:09 +0000 > From: [email protected] > To: > Subject: O2:- Unlatching (KMM568177008I103L0KM) > > Hi Muhammad > > Thanks for emailing us about Unlatching your Dell Streak. > > If you have a contract with O2, please reply with the O2 mobile number, > current tariff, last bill date and amount. > > If you've taken the phone from any other person, please tell him to get > back to us so that we can unlatch it. > > I hope this helps. If you need anything else, just email me or visit our > Online Help Centre at: > > http://www.o2.co.uk/support/help > > Regards > > Floyd > O2 Customer Service > > Telefónica O2 UK Limited, Registered in England No 1743099. Registered > Office: 260 Bath Road, Slough, Berkshire SL1 4DX. > Link to comment Share on other sites More sharing options...
Guest micduffy Posted January 15, 2011 Report Share Posted January 15, 2011 Positive Reply from Yogesh................Thank You Very Much Yogesh..................Its Really Kind of You. His Reply and My Emails are below. Hi Muhammad, Nicely worded reply. I am attempting my re-request with that wording will let u all know how it goes Link to comment Share on other sites More sharing options...
Guest micduffy Posted January 16, 2011 Report Share Posted January 16, 2011 Nicely worded reply. I am attempting my re-request with that wording will let u all know how it goes That worked. I think Yogesh appreciates the god bless u comment as well as the photo of the box it came in ;) Link to comment Share on other sites More sharing options...
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