Guest Spacecaker Posted October 5, 2013 Report Share Posted October 5, 2013 You are a glad man if you don't have that crazy pixels;))xD i hope to because i have like zero money to buy new phone and need to keep tgis one till 2 may 2015 then i can get new phone. Link to comment Share on other sites More sharing options...
Guest Ivan69 Posted October 8, 2013 Report Share Posted October 8, 2013 xD i hope to because i have like zero money to buy new phone and need to keep tgis one till 2 may 2015 then i can get new phone. I've them too, but sincerly it's really hard to see them, only (as above explained) with a totally black background in a totally dark room :D I discovered to have them after more than 6 month, during a reboot (they're visible on the boot screen, when "Acer" appear) Btw, they don't affect in any way the phone usability Link to comment Share on other sites More sharing options...
Guest Spacecaker Posted October 8, 2013 Report Share Posted October 8, 2013 I've them too, but sincerly it's really hard to see them, only (as above explained) with a totally black background in a totally dark room :D I discovered to have them after more than 6 month, during a reboot (they're visible on the boot screen, when "Acer" appear) Btw, they don't affect in any way the phone usabilityi downloaded pixel test and i have dead pixels :/ in bottom part of screen well fck lol can this be due to dropping phone ? do i have warranty for this by acer ? xD Link to comment Share on other sites More sharing options...
Guest A427 Posted October 8, 2013 Report Share Posted October 8, 2013 Could be, yes. I don't have any dead pixel (lucky me). Link to comment Share on other sites More sharing options...
Guest Ivan69 Posted October 10, 2013 Report Share Posted October 10, 2013 i downloaded pixel test and i have dead pixels :/ in bottom part of screen well fck lol can this be due to dropping phone ? do i have warranty for this by acer ? xD It's not due to your utilization... it happens and stop... and yes, it should be covered in warranty (or at least this is what many people obtained) ;) Link to comment Share on other sites More sharing options...
Guest s0ci0 Posted October 10, 2013 Report Share Posted October 10, 2013 Still rocking my s500 still works as good as the day i bought it Link to comment Share on other sites More sharing options...
Guest Spacecaker Posted October 10, 2013 Report Share Posted October 10, 2013 It's not due to your utilization... it happens and stop... and yes, it should be covered in warranty (or at least this is what many people obtained) ;) if i hard press on screen they move / disappear / appear so this can be a drop issue might gonna get to store but my bootloader is unlocked so yeah xD Link to comment Share on other sites More sharing options...
Guest razvankim Posted October 11, 2013 Report Share Posted October 11, 2013 They won't know if your bootloader is unlocked trust me. They changed my phone and i had unlocked bootloader. Link to comment Share on other sites More sharing options...
Guest s0ci0 Posted October 15, 2013 Report Share Posted October 15, 2013 Got them dead pixels also but that part of the screen is rarely used anyways so i just dont bother Link to comment Share on other sites More sharing options...
Guest teniz Posted October 19, 2013 Report Share Posted October 19, 2013 i also had dead pixels and it started spreading more and more. With it came also a black spot and some color lines on the corners. Then i sent it to acer and they fixed it ;) Link to comment Share on other sites More sharing options...
Guest execpwd Posted October 23, 2013 Report Share Posted October 23, 2013 The thing is they don't care if the telephone is rooted or has an unlocked bootloader or anything else... They will only look for any visible damage on the exterior of the phone, and if they send it to warranty ( to a specialized service ) they will check the pressure sensors and if everything is alright inside the phone... If everything is OK you will get a new device or a new display for the old one... ( I can't remember if the phone has the display attached to the motherboard... Does anyone know something about this? I read somewhere they also replace the motherboard if there are dead pixels, but I don't know exactly... ). So yeah, a trip to the service won't hurt anyone... If everything is alright , you have the chance of receiving a new phone... If not, they can't do anything but give you back the old phone, and also cancel your warranty contract... Link to comment Share on other sites More sharing options...
Guest Ivan69 Posted October 24, 2013 Report Share Posted October 24, 2013 The screen is not attached to the MB, so replacing it won't change IMEI, SN, data and so on... only the screen ...and regarding cancelling the contract, no, they cannot... the only thing they can do is to eventually charge you in case of software issues that makes mandatory to reinstall the original OS Hardware issues are always covered by warranty, except when you burn a MB during a flash, root or similar (so really hard to verify also for them) Link to comment Share on other sites More sharing options...
Guest Spacecaker Posted October 24, 2013 Report Share Posted October 24, 2013 http://pastebin.com/pD3VmtAM had a talk with acer support same guy as i had a half year ago xD Link to comment Share on other sites More sharing options...
Guest execpwd Posted October 24, 2013 Report Share Posted October 24, 2013 @Ivan69 ... so are you telling me the only thing they can do is to charge you extra money for reinstalling the original OS ? They won't cancel the warranty contract as long as you broke into the original OS ? I knew that if you change the standard parameters of the OS, the warranty is voided... Link to comment Share on other sites More sharing options...
Guest Ivan69 Posted October 25, 2013 Report Share Posted October 25, 2013 @Ivan69 ... so are you telling me the only thing they can do is to charge you extra money for reinstalling the original OS ? They won't cancel the warranty contract as long as you broke into the original OS ? I knew that if you change the standard parameters of the OS, the warranty is voided... HW issues not dependent from SW are covered by warranty in all situations They can charge you for reinstalling the OS if the phone i.e. won't boot due to custom ROM, but if they're unable to reflash the correct OS and they needs to replace the MB, you'll pay the cost of the new MB (if they can prove that is due to wrong flash... really hard to demonstrate) In any case your warranty will be still valid for 1 or 2 years (depending by countries) and will continue to cover all HW issues Link to comment Share on other sites More sharing options...
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