Guest Christian Edwards Posted January 17, 2014 Report Share Posted January 17, 2014 I've been having charging issues with the Hudl for about a month now. The micro USB socket had some play in it and so the charging cable had to be placed just so for it to charge. After about a month the socket came completely loose and fell out (or in, I never found it but I can't hear it rattling about inside). I ordered online but collected in store so I took it back to my local store. After being bounced around the customer service desks I was told I would have to talk to the Hudl helpline and although they dialed them for me the phones in store didn't work well enough for them to actually hear me! I gave up a went home, thankfully once home I phoned the Hudl helpdesk myself who were very helpful, they arranged a new one to be shipped to store and told me I could drop the old one off when I go to collect it in 3 days (on Monday). They also mentioned they were aware of some soldering issues with the socket, so I thought I'd let you all know. Its seems to me a bit of a design flaw the socket has space to move around inside the Hudl but hopefully the new one will be much better fixed in place. Link to comment Share on other sites More sharing options...
Guest Christian Edwards Posted January 19, 2014 Report Share Posted January 19, 2014 Wot no USB socket!Image attached. Link to comment Share on other sites More sharing options...
Guest Christian Edwards Posted January 20, 2014 Report Share Posted January 20, 2014 With the Hudl being bust (flat & unchargeable) how to I stop my play account being charged if Tesco repair or refurbish it? Or my gmail being accessed, I didn't root it or install security apps, I wish I had now.... Link to comment Share on other sites More sharing options...
Guest greyrider Posted January 20, 2014 Report Share Posted January 20, 2014 Log in to your Google account and change the password? Link to comment Share on other sites More sharing options...
Guest Michealtbh Posted January 22, 2014 Report Share Posted January 22, 2014 With the Hudl being bust (flat & unchargeable) how to I stop my play account being charged if Tesco repair or refurbish it? Or my gmail being accessed, I didn't root it or install security apps, I wish I had now.... It will almost certainly be wiped and factory reset during refurbishment Link to comment Share on other sites More sharing options...
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