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Showing content with the highest reputation since 03/08/2019 in all areas

  1. 3 points
    Note: due to Tesco making the change on their server today 21st March it appears these instructions are no longer required. Right with many thanks to ChrisEvilGenius and Sarkie and others. These were written for a Hudl1 I don't know if a variant may work for Hudl2s abandoned by Tesco but it might well. First install the Fiddler software on another machine (probably Windows though it looks like it could be Mac or Linux) https://www.telerik.com/download/fiddler In Fiddler Tools - Options - Connections Tick Allow remote computers to connect. Also under HTTPS tab tick Decrypt HTTPS traffic. You will get a popup about Windows trusting this certificate, click No (You don't need it locally as you aren't interested in traffic from the machine fiddler is installed on.) Now go and hover over the Online in the top right of the Fiddler window and take note of the IP address given there (there will probably be an IPV6 address with letters in and below the IPV4 you want, looks something like 192.168.1.76 though almost certainly different numbers) Now to the Hudl, holding volume up and power on gets you to a menu for a fresh reset. Restart the Hudl. On the Hello screen click start. On Select Wi-Fi, do not connect. Tap Other network then on the keyboard hold the microphone to get to settings. Tap Google Keyboard Settings. Scroll to the bottom to About Google Keyboard, Tap Open-source licences. Press and hold to select some text, then from the top menu that appears, tap Web Search. Now in the search start typing Settings and you should be given a Settings result. Tap it (not Google Settings)to open the Hudl settings. Scroll down to Users and then Add User (top right). Ok to add new user. Then Set up now. Drag the padlock to unlock. At Hello click the grey triangle to continue Unset the google & location settings and continue No, thanks to set up google No to a Tesco account Skip Register with Tesco Now at Problem Connecting tap check Wi-Fi This time connect to your Wi-Fi (Whilst writing these notes I went round the last couple of steps twice but then it jumped to Updating Apps as it had previously, keep tapping Check Wi-Fi and it should get there). At Updating apps tap Not now All Done, tap finish No thanks to Child advice OK to a couple of demo screens You now have a working user BUT don't stop here! Turn the Hudl off and back on When at the lock screen tap the Owner coloured blob (it might already be selected) and unlock Tap Start at the Hello screen At the Wi-Fi settings tap your connection and Forget Connect again BUT this time after entering your pass key do not tap Connect but Show Advanced Options (you might need to scroll down to see it) and set Proxy settings: Manual Proxy hostname: the ip address from fiddler Proxy port: 8888 then Connect. (Traffic should now probably start to appear in Fiddler, nothing of interest yet) The install will proceed but fail with a Check Wi-Fi prompt, OK Now Tap Other Network Hold Microphone as before and Google Keyboard Settings, scroll down to About Google Keyboard but this time tap Privacy Policy. Chrome will load and ask you to sign in, tap No,thanks There may be web errors showing, ignore them and type ipv4.fiddler:8888 into the address. (If the network has disconnected, it did once for me, drag down from the top right to get to the settings and reconnect) You should get a Fiddler Echo Service page, at the bottom tap on the download the FiddlerRoot Certificate link Give the certificate a name, you'll be removing it later, then tap OK. Tap OK to the warning about a lock screen PIN, again you can remove it later if required. Set a lock screen PIN/Pattern/Password (pattern is easiest) Now back in Chrome you'll have an app select softbutton at the bottom right, swipe to close all the apps. Back in google settings press the back soft button will get you back to the beginning. Now in Wi-Fi setup tap your connection and forget then tap and connect again but without the proxy settings, just your pass key. (I'm not entirely sure which bit objects to being tunnelled through Fiddler and given we can work round it didn't bother digging too hard to find out). Continue accepting the terms and conditions Untick the Google & Location options and tap the grey triangle to continue. No thanks to set up Google No to Tesco Account Skip (bottom left) to Register with Tesco Now you are at the Couldn't Check for Updates that you are likely familiar with and couldn't get out of, only this time you can swipe down from the top right and get at the Wi-Fi settings. Now tap your connection and Forget Connect again BUT this time after entering your pass key do not tap Connect but Show Advanced Options (you might need to scroll down to see it) and set the proxy again Proxy settings: Manual Proxy hostname: the ip address from fiddler Proxy port: 8888 then Connect. Tap back and Hudl will be checking for updates again and failing but this time you'll have a line appeared in Fiddler to the host device.mobile.tesco.com with a URL similar to /ota/20140424... Now the clever bit In Fiddler go to the menu Rules - Automatic Breakpoints and set After Responses (or Alt+F11) Tap try again on Hudl. Now the new line will be the same as before but with a red icon next to it Select the new entry and go to Inspectors on the right hand side, select Raw in the bottom half of the screen and delete much of the last line of the response there editing it from {"status":"OK","update":{"currentAndroidVersion............. to {"status":"OK","update":null} Click the green Run to completion button Now go and right click on that entry in the listing and select Save - Response - Entire Response Save it somewhere! Now click on Autoresponder on the right hand side again Click Add Rule then right at the very bottom Click the drop down "Local file to return or Action to execute" Select find a file and find the file you saved just before. Ensure Enable Rules and Unmatched requests passthrough are ticked. Lastly go to Rules - Automatic Breakpoints and set it to Disabled. Now tap Try again on Hudl.... Magic.... At Updating apps tap Not now All Done as the Hudl says Tap through the intro and then tidy up. In Wifi settings forget the settings for your network and put them in again without the proxy. In Settings - Security - Clear Credentials (or go to Trusted credentials and remove the Fiddler certificate only but then you have to keep the lock). Then you can remove the screen lock at the top of the security settings. In User tap the dustbin next to the New user you created and Delete, One working Hudl. You can now uninstall Fiddler from whichever machine you were using to proxy unless you have a taste for it!
  2. 2 points
    I've emailed Tesco yesterday to suggest the minor change they need to make to their server to make my instructions redundant and ask the reason why they aren't doing it! I've had a response from the front line staff to say it has been passed to the support team so you never know... It all hinges around that one response from the Tesco server that the rest of the instructions are simply enabling us to intercept and change, if we can persuade them to change it at their end then all is well. Back up the thread on the 8th Feb @chrisevilgenius had success for the Hudl 2 using essentially the same method (different implementation) so I think if we can persuade Tesco to make the change to their webserver Then all will be well, Tesco will actually be in their stated position that they are no longer supplying updates but now in the position that their server is effectively saying "no updates available" rather than replying with something that causes older Hudls to get confused and stop. Whether that null is really handled in the software or just causes the code to continue is really neither here nor there just as long as the code continues and lets the setup complete! Will let you know if I get a real reply from Tesco.
  3. 2 points
    I sent an e-mail to ComputerActive magazine who have a very good readers help page. I have heard back from them and I believe they will be contacting Tesco. It seems very odd that Tesco are now saying there is nothing they can do after their initial reply advising how to solve this problem .I am wondering if it is because there is no longer anyone at Tesco with the necessary technical knowledge.!They are after all only grocers.! Seriously though , it is a very poor response from such a large organisation to dismiss this by saying the tablets have reached the end of their life The whole point is that these tablets were very much alive and working until a Factory reset was attempted.Presumably, the Factory reset procedure has previously been working and so the recent failures are surely the responsibility of Tesco. Perhaps the increasing adverse publicity will jolt them into action.
  4. 1 point
    Yeah no luck with uefi but ubuntu livecd on usb works fine. really want to get android image working but ubuntu or even windows would be great
  5. 1 point
    Excellent news, I see Tesco have now changed the response of their servers to return the Null identified by ChrisEvilGenius as a suitable response and which my earlier instructions were based around. Assuming they are going to maintain this position going forward it looks all is well in the land of Hudl (excepting Tesco no longer providing updates which is not a disaster albeit disappointing that there was no notice) When I got my Hudl working it took a play store update before it started functioning properly so bear with it, if it doesn't sort itself out I suggest clearing all the data associated with Google Play Services and Google Play Store in the Hudl Settings menu under Apps. (Needless to say I haven't heard anything back from Tesco in response to my technical email...)
  6. 1 point
    Well well well… I've just sat down at my computer for the first time today and checked my emails. First I came across a reply to my email to Consumer Champions at The Guardian last week, and they say as follows: "Hi - I asked Tesco about your case and this is what they have said.... A Tesco spokesperson said: "We’re aware of a technical issue affecting a number of Hudl users and apologize to customers for any inconvenience caused. We have already fixed the issue for the majority of those who have contacted us and are urgently working on resolving any outstanding queries." Background A number of Hudl devices are experiencing difficulties connecting to the Hudl server. Tesco have not switched off the Hudl servers, this was not the cause of the issue. This can be fixed for newer versions of Hudl 2 devices. Customers wanting more information on how to resolve the issue can visit our dedicated customer support website www.tesco.com/productsupporttesco or contact us directly. We are working hard to resolve the issue for older versions of Hudl devices as quickly as possible." My first reaction was frustration, since we know that most of us do NOT have working hudls, so Tesco's above claim sounded like an outright lie. Then I read the email notification of Aislingeanbeag's post here on the forum and I decided to fire up a bunch of hudl2s that were previously stuck on the "Couldn't check for updates" and, lo and behold, they all went past that screen now! Doesn't seem to matter whether you say Update Now or Not Now, both options take you through to the home screen! However, on all of them I have trouble getting Google Play store to work, on a couple of them I did get the app updates to start downloading after a few attempts of only getting a blank Play store screen, but on the other two I'm still struggling. Don't know what I did differently on the first two so I will still have to do some more investigating to figure out a sure-fire way of getting the Play store to work. But looks like Tesco may have paid heed to (sorry I forget your handle)'s post detailing the exact response the server should be giving and that they didn't lie to The Guardian! Please let us know how the rest of you get on with your hudls!
  7. 1 point
    After much wailing and gnashing of teeth and a long period of inactivity I today tried again HUDL HT753 android 4.2.2 has let me in and appears to be operational I replaced the screen just after New Year and did the reset and hit the barrier. Tesco help gave the usual we are working but never heard any more Yesterday I found this thread and today I thought lets try the solution Fired up and it accepted the previously entered wifi network and proceeded to update apps So now Everything appears to work and I have a home screen with live wallpaper I now need to know what I should be testing to verify it is fully working
  8. 1 point
    For those, like me, wanting to take this matter further and involve consumer affairs media, then please feel free to contact the following... [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]
  9. 1 point
    Try this instead after you select the cog and access the Google Keyboard settings - 1. Select About Google Keyboard 2. Select open source licences 3. Highlight some text with a long press and select WEB SEARCH from the top right 4. This will take you to a page showing a message saying there's no Internet connection 5. Type settings into the search box at the top and select the hudl settings icon from the drop down This takes you into hudl settings where you can select Users to add a 2nd user and continue with the rest of the earlier instructions. (credit to robin0800 on a different thread).
  10. 1 point
    Thanks Anna65. I'll email TechSupport (in the morning) with details of the problem. If I don't get a satisfactory response then I'll email Dave Lewis/Lewis Gorrie reminding them of their obligations under the Sale of Goods Act for what it's worth.
  11. 1 point
    1. Switch off the hudl. 2. Press and hold down the volume up button (keep holding!). 3. Press and hold down the power button (you're now holding down both buttons). 4. Eventually the 'powered by Android' screen will appear briefly, followed by the Android System Recovery menu (and you can let go of the buttons) . 5. Follow the instructions (if you make a mistake you can just start again). Shout if you get stuck.
  12. 1 point
    Tesco have implemented the HUDL range in a terrible way making them reliant on other services they can just switch off. I have older, much cheaper, Chinese branded tablets that still boot up & are usable & allow me to reset them. They're great at being home-automation terminals around the house running light-weight UIs. Many industrial Android touch screen terminal solutions still run Android 4. Ideally Tesco will release an app that can be executed to remove the rogue server checks to release us all from condemning the tablets to landfill. If anyone has a step-by-step procedure to "almost" get the HUDL1 working I'd appreciate it.
  13. 1 point
  14. 1 point
    Poptel P60 Camera Review Source: Android Authority
  15. 1 point
    Nokia (or HMD Global if you prefer) have today announced a successor to the well received Nokia 7 Plus, the Nokia 7.1 (no Plus this time round). Revealed in London, the device hits UK stores on October 17th priced at £299, planting it firmly in the mid-range and while it does pack a whole host of mid-range specs, it has a number of somewhat unique features too. The 7.1's headline feature, a first for the HMD Global Nokia product line, is the PureDisplay screen, which comes in at 5.84" with a notched 19:9 ratio. The screen is optimised for HDR content (including from YouTube, Netflix and Amazon Prime) and the device also includes a dedicated co-processor which is used to convert SDR content to HDR. As expected, the phone features a Zeiss 12 Megapixel camera with a secondary 5 Megapixel for depth sensing, which is used to enable a Live Bokeh feature. EIS (not OIS) is included, together with Nokia's popular 'Pro' camera mode. Also present is the Nokia signature Bothie mode, which is easy to dismiss as a gimmick but is also in reality quite neat, now with additional enhancements including live streaming and a configurable split between the front and rear cameras (as well as picture in picture). At the heart of the device is a midrange stalwart - the Qualcomm Snapdragon 636 - which is capable if not earth shattering. It has proven a particularly frugal chip in our experience, which could be a real benefit (the battery is 3060mAh in size). We've had an initial try of the device at the launch tonight and although a full test is required, we're initially impressed. Having taken our Nokia 7 Plus along, the improvement in build quality and materials (especially on the back, which is now glass) is pronounced - and the 7 Plus certainly wasn't poorly made! The camera seems decent, performance is smooth and the screen actually is rather good. Of course, there is stiff competition at the price point (not least from the Honor Play at £279, which we are particularly fond of) but the 7.1 does make a strong case for itself, particularly if regular OS version and security updates are important to you. Nokia pledge 3 years of security updates and regular OS updates as part of the Android One programme. Stay tuned for a fuller review in the coming weeks, but let us know what you think of the device in the comments. Also check out my Twitter feed from the event for some sample pics. You can also head over to the Nokia site for more info.
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