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Maybe not everyone prefers cityscapes over landscapes but I'm the one who does it. And my top destination is San-Francisco. It's hills, curvy roads, magnificent skyscrapers, famous trams. That's my best travel experience. I used a site with its zip codes to orient myself because the city is big and there is a lot to visit.

Just had this through from Texo Customer Servies, seems promising:   'We have now identified the problem and we’re currently attempting to fix the complex issue. I can’t give you an exact timescale just now, but I will be back in touch with a further update sometime next week.

I know this is frustrating and I really appreciate your continued patience.

Best wishes

Lewis Gorrie
Customer Service Executive to the Board'

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Hello again guys, Eventually had a reply from my email to the CEO and there's some good news to be taken from it: Hello Anna Thank you very much for your email to Mr Lewis. I've been asked to get back to you. We are certainly aware of the issue with the Hudl servers and our IT team are still looking into it. I am informed by our technical team that we've sent out text messages and emails to affected Tesco customers, letting them know that we're still investigating. This of course won't extend to those who have purchased the devices second hand however, this is a priority and the right people are both aware and investigating it. I'm sorry I can't give you more concrete details on an outcome however, I hope you feel reassured by the attention we're giving this. Kind regards

Ross Golden
Customer Service Executive to the Board The good news being the mention of text messages and emails being sent to affected customers - I take this to mean they've sent either a text or email to anyone who bought a new hudl from them, for whom they have contact details. I did, out of the blue, receive a text message from Tesco last week, apologising for the problem I may be having with my hudl and saying they're working to solve it asap. I did wonder about that text message since I was pretty sure that I hadn't given them my mobile number in any of my communications with tech support over this issue. But back at Xmas 2014 I did buy two new hudl2s online and my Tesco account does have my mobile number attached. So if they've taken the step to contact all buyers of hudls for whom they have contact details then to me that shows that they are now fully aware of the magnitude of this issue. Which is something. Whether they get it sorted is something else... But fingers crossed!