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    Here's how to sign up for a 'new customer' deal on your current network


    Like many things in life, phone contracts are frustrating because as an existing customer, you can't get access to the same deals as new customers. I suspect that at some point in the coming years this may be outlawed, but until then, if you want a new customer deal without losing your number, you need to switch network. Or do you?

    We recently assisted a reader who was currently on 3 but wanted to get a great deal offered only to new 3 customers. The solution? Surprisingly straightforward.

    • Cancel the current contract, requesting a PAC code (porting authorisation code)
    • Pick up a PAYG SIM from another network (most networks will send them out for free via a form on their website)
    • Port your number to the PAYG account
    • Sign up with your previous provider again, taking advantage of the new customer deal
    • Request a PAC code from the PAYG provider
    • Port the number back off PAYG to your new account


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    Yeah I've done this trick a couple of times. It is only a moderate pain in the arse (at least compared to having to change oyur number!)

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