I figured I'd post this just so everyone has all the information. They do not pay to ship it, so make sure you tell them how you want them to ship it back to you, or they will send it DHL COD (mine ended up costing $140 I think, but got there in 3 or 4 days). I'll list the contact info I have, plus the instructions on how to send it back as well. Although mine came from Hong Kong (and Mitac lists Owen as Taiwan support only) he fixed mine extremely fast. This guy ROCKS! Also, be prepared for your phone to sit in Chinese customs for up to 3 1/2 weeks.
Here is his contact information:
MiTAC Technology (KunShan) LTD.
Service Logistics Management Dept.
Mobile Phone: 13773130081
Here is the Address to send it to:
Room 512 #14 NanYuan
West Community KunShan
Post Code: 215300
Receiver: Owen Hu
If all else fails, you can try the main Mitac distributor's email that is located in Hong Kong, which is: [email protected]