• Announcements

    • Reminder - MoDaCo position on illegal content   07/30/15

      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such softwareNintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)CUSTOM ROMS You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)ROMs must give full credit to the original authorISSUES If you have any issues with this policy, please contact PaulOBrien directly via PM.
    • Reminder: Selling items on the forum directly is not allowed   07/30/15

      Please note that selling items on the forum directly is not allowed by the forum rules. There is a forum for eBay auctions whereby you can list the items on eBay and link to them there. This is the ONLY forum for this type of activity. You may also advertise links to the eBay forum in your signature. Please note that selling directly in contravention of these rules will result in a warning / suspension / ban.
Sign in to follow this  
Followers 0

Orange thought about FlexT style tariffs first

7 posts in this topic

Posted · Report post

Nicked from a post on uk.telecom.mobile:

Orange?s tariff bosses claimed they had the idea of T-Mobile?s Flext tariffs months ago, but rejected it in favour of the upcoming Animals tariffs.

Neil Macgeorge, director of pay monthly at Orange, said: ?We looked at a value-based bundle, but it doesn?t necessarily make it easy for the customer. Customers don?t necessarily want to think about minutes and text.?

http://www.mobiletoday.co.uk/artman-test/p...icle_1261.shtml

Funny, I guess Orange don't necessarily want to think about customers either!

0

Share this post


Link to post
Share on other sites

Posted · Report post

my orange rep just says that they are after having quality customers rather than sheer volume of them, i guess thats why they have really easy credit checks and uncompetitive tariffs then!

but seriously, surely its better to have an attractive tariff with lots of value for the customer than have no customers? even if it only makes a small amount for the company the sheer volume of the customer numbers will soon rack it up to big profit levels.

0

Share this post


Link to post
Share on other sites

Posted · Report post

A customer is a customer at the end of the day :)

Both Flext and the new Animal tariffs have their plus points - its going to be hard to decide between the two for some customers.

I tend to agree with Neil Macgeorge on this one, Flext is a bit hazy for the customers - most want to know up front exactly what they're getting for their money.

There's two sides of the coin I suppose :D

0

Share this post


Link to post
Share on other sites

Posted · Report post

I dunno about confusing, but "fair abuse of the consumer" should have its own clause! I'm very tempted by T-mobile atm, mainly due to their data charges. A ?/Mb on a bolt-on is rediculous these days, particularly now nothing rolls over.

0

Share this post


Link to post
Share on other sites

Posted · Report post

BTW

my orange rep just says that they are after having quality customers
= "high spending customers" or "them wot pays their bills on time" :)
0

Share this post


Link to post
Share on other sites

Posted · Report post

I tend to agree with Neil Macgeorge on this one, Flext is a bit hazy for the customers - most want to know up front exactly what they're getting for their money.

However I'm sure many people feel they pay for stuff they don't use - eg. 100 text bundle and only use 40 one month and 80 the next. Or they have plenty of minutes left per month but don't send enough texts to justify a bundle (like me!)

With the flext stuff, you get a text every week to say what you've got left, and you know that you'll have up to XX minutes per month, reducing with the number of texts you send.

I guess there is a bit of ambiguity about it - but I see that as a benefit. :)

0

Share this post


Link to post
Share on other sites

Posted · Report post

Apparantly T-mobile will call the customer after 6 months to make sure they are on the most appropriate tariff. The customer cannot migrate downwards themselves for 11 months, but they can change if contacted first by t-mobile.

Sounds like a darned good idea, lets just hope they actually make the calls though.

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

MoDaCo is part of the MoDaCo.network, © Paul O'Brien 2002-2015. MoDaCo uses IntelliTxt technology.