Guest daveo Posted December 7, 2007 Report Share Posted December 7, 2007 heellllp! I have just recieved a new XDA graphite with WM6. Nice phone but I have inadvertently locked the device when trying to set a password to prevent others using it. It is not the sim locked but the phone as I can use the sim on my old phone. I have phoned O2 and got the PUK code but this isn't the answer. When i try to unlock it it goes to a countdown timer which is (after many attempts) running from 8 plus minutes and not letting me unlock the phone as it "greys out" the unlock key until the timer reaches zero extremely frustrated Dave Link to comment Share on other sites More sharing options...
Guest looeee Posted December 10, 2007 Report Share Posted December 10, 2007 if you hold the joystick up when powering on then you can hard-reset the phone Link to comment Share on other sites More sharing options...
Guest modgnik Posted January 12, 2008 Report Share Posted January 12, 2008 if you hold the joystick up when powering on then you can hard-reset the phone daveo has not replied to your suggestion, so can this hard reset be done when a phone is locked as described? If it can, would this not negate the whole purpose of locking the phone in the first place? Link to comment Share on other sites More sharing options...
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