MoDaCo is undergoing planned maintenance. Site functionality may be reduced - follow @modaco or @paulobrien on Twitter for updates.

  • Announcements

    • Reminder - MoDaCo position on illegal content

      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such software
      Nintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)


      CUSTOM ROMS

      You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not be hosted directly in topic via the MoDaCo attachment system
      ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)
      ROMs must give full credit to the original author
      This decision has been taken in light of the huge amount of interest in this area of device customisation within the community, and member feedback! Please note that custom ROM discussion should be kept in specific device sub-areas, (e.g. Kaiser.MoDaCo.com for Kaiser based devices). ISSUES If you have any issues with this policy, please contact me directly via PM. P
    • Support MoDaCo by signing up to a MoDaCo Silver or Gold membership

      To sign up to an annual MoDaCo Silver subscription which will eliminate all ads from the site (as well as giving you access to the MoDaCo Online Kitchens for Android) for only £9.99 using PayPal, Credit or Debit Card, ensure you are logged in to the site, and then click the link below, which will take you directly to the subscription store! You can also sign up to an annual MoDaCo Gold subscription for £29.99, which adds the benefits listed below! PURCHASE A MODACO SUBSCRIPTION - FREE Titanium Backup Mobile for Android worth $5.99! - FREE 1 year PrivateInternetAccess.com worth $39.95! - FREE 1 year LastPass Premium worth $12! - FREE CalcConvert for Pocket PC from Binaryfish worth $17.95! - FREE Calendar Bar for Pocket PC from OmegaOne worth $9.99! - FREE CamerAware for Pocket PC and Smartphone from MoDaCo worth £19.99 / $30! - FREE Chronos for Pocket PC from ActiveKitten worth $14.95! - FREE CodeWallet Pro for Smartphone and Pocket PC from DeveloperOne worth up to $24.95! - FREE Concentrix for Pocket PC from eSoft Interactive worth $9.95! - FREE FlexMail for Pocket PC and Smartphone from WebIS worth up to $59.90! - FREE FTouchSL for Pocket PC from Vekoff s.r.o. worth 10 euro / $12.50! - FREE Jewel Challenge for Pocket PC from eSoft Interactive worth $9.95! - FREE John Cody's Alerts Pro for Smartphone from Omnisoft worth $14.95! - FREE LingvoSoft Talking Dictionary 2008 English <-> Dutch for Pocket PC from Lingvosoft worth $49.95! - FREE LingvoSoft Talking Dictionary 2008 English <-> French for Pocket PC from Lingvosoft worth $49.95! - FREE LingvoSoft Talking Dictionary 2008 English <-> German for Pocket PC from Lingvosoft worth $49.95! - FREE LingvoSoft Talking Dictionary 2008 English <-> Italian for Pocket PC from Lingvosoft worth $49.95! - FREE LingvoSoft Talking Dictionary 2008 English <-> Spanish for Pocket PC from Lingvosoft worth $49.95! - FREE LingvoSoft Dictionary English <-> Dutch for Smartphone from Lingvosoft worth $49.95! - FREE LingvoSoft Dictionary English <-> French for Smartphone from Lingvosoft worth $49.95! - FREE LingvoSoft Dictionary English <-> German for Smartphone from Lingvosoft worth $49.95! - FREE LingvoSoft Dictionary English <-> Russian for Smartphone from Lingvosoft worth $49.95! - FREE LingvoSoft Dictionary English <-> Turkish for Smartphone from Lingvosoft worth $49.95! - FREE Note2Self for Pocket PC and Smartphone from WebIS worth up to $19.90! - FREE Opera 8.60 for Pocket PC and Smartphone from Opera Software worth up to $48! - FREE Pocket Informant for Pocket PC and Smartphone from WebIS worth up to $59.90! - FREE Pocket Launcher for Pocket PC and Smartphone from Conduits worth $9.95! - FREE PTab for Pocket PC and Smartphone from z4soft worth up to $60! - FREE Resco Explorer for Pocket PC and Smartphone from Resco worth up to $49.90! - FREE Safemode for Pocket PC from monocube worth $12.95 - FREE SplashPhoto for Pocket PC and Smartphone from SplashData worth up to $59.90! - FREE Sprite Backup for Pocket PC and Smartphone from Sprite Software worth $29.95! - FREE Teksoft Glyphs UI for Pocket PC and Smartphone from Teksoft €9.95! - FREE Teksoft HeadsetRemote for Pocket PC and Smartphone from Teksoft €4.95! - FREE Traffic Jam for Pocket PC from eSoft Interactive worth $9.95! - FREE unlock (1 per year) from imei-check.co.uk - DISCOUNT of 10% at MoDaCo FairDeal - DISCOUNT of 10% at Semsons.com - FORUM - AD FREE SITE - FORUM - custom rank / title - FORUM - double competition entries - FORUM - double post attachment space - FORUM - no search flood control - FORUM - priority event registration - FORUM - triple PM space
    • Reminder: Selling items on the forum directly is not allowed

      Please note that selling items on the forum directly is not allowed by the forum rules. There is a forum for eBay auctions whereby you can list the items on eBay and link to them there. This is the ONLY forum for this type of activity. You may also advertise links to the eBay forum in your signature. Please note that selling directly in contravention of these rules will result in a warning / suspensions / ban.

HTC S730 Memory Problems

43 posts in this topic

Posted · Report post

I have finally heard back from HTC on this as of yesterday, below is there response, verbatim. I am hopeful that we get a fix soon, but am still not sure they completely get it.

"Thank you for contacting HTC Europe regarding a query about the memory error.

This is now a known issue on which we are working to find a solution.

At the moment I could suggest you to perform a hard reset and keep aware of what could be causing the problem."

Has anyone else heard of anything of found a way to really fix the problem, not just run close apps all the time?

I am not sure they get it either...I just have to close programmes....see below response from HTC.

I am sorry to hear that you are having issues with your device, I would recommend that you back up your device using Active Sync or Windows Mobile Device Centre.? Once you have backed up your Hard Reset the handset, this will restore the phone to factory defaults and reinstall the Rom.

To do a Hard Reset simply:

Press Start

Press More

Press Expert

Press Clear Storage

Type 1234

Press Yes

If this does not resolve your issue then it will need to escalated.? In order for this to be done we will require the following information:

It goes on to ask for device details and email to them which I will do today. I see on other forums that the same issue is being raised too.

0

Share this post


Link to post
Share on other sites

Posted · Report post

Ok I have done a hard reset. (You know where you have to type the 1234)

But that didn't solve it for me. But currently i have no memory issues at all. And how's that.... But the trick is the following.....

1. DO NOT USE THE DEFAULT HTC HOMESCREEN.

2. Modify another home screen and REMOVE all the languages that you do not use.

3. Run oxio's memory regularly.

This will keep my free ram at approx 13 MB free. Sometimes i need to run Oxio's to get it to 13 MB. But with that amount of memory free

it's really running smoothly. I have no GPRS enabled.

I have a custom home screen with small icons in my MRU, a Fizz Traveller plugin and that's it.

And oh yes I also uninstalled windows live.

And for sure i installed Oxio's clearmem.

After a boot i get approx 17 MB free.

My guess it the leak is in the HTC home screen somewhere ! :)

0

Share this post


Link to post
Share on other sites

Posted · Report post

We are aware that this may be a problem for some customers and are currently investigating into what causes this. As it stands, we do not have a fix as yet, but can recommend that you hard reset your device, as this can rectify the situation for the time being.

Got that in my mailbox today. At least it seems they dont think it will be fixed by a reset, just that it might help "for the time being". I expect they mean that this will remove apps I dont need and thus clear up memory.

But I do believe they have understood that there's an issue here.

0

Share this post


Link to post
Share on other sites

Posted · Report post

It's not an official fix, and definately not for the faint of heart, but has anyone tried the instructions on this link:

http://www.modaco.com/content/Daily/256280...-PagePool-size/

It looks like we have a far too aggressive pagepool size set (12Mb) on our devices and these are instructions on reducing (4Mb) it.

0

Share this post


Link to post
Share on other sites

Posted · Report post

It looks like we have a far too aggressive pagepool size set (12Mb) on our devices and these are instructions on reducing (4Mb) it.

12 MB? I believe Wings has only 6 MB Page Pool.

0

Share this post


Link to post
Share on other sites

Posted (edited) · Report post

12 MB? I believe Wings has only 6 MB Page Pool.

Can anyone comment on this? Just read that great guide to reduce page pool settings by Paul. It seems that was setup for HTC Touch and T-Mobile Wing.

Just read through all relevant threads and didn't find any specific post that answers our key question: Would reducing the page pool size on the S730 be a good antidote for memory problems on this device?

Anyone?

Edited by M Brouns
0

Share this post


Link to post
Share on other sites

Posted · Report post

Ok I have done a hard reset. (You know where you have to type the 1234)

But that didn't solve it for me. But currently i have no memory issues at all. And how's that.... But the trick is the following.....

1. DO NOT USE THE DEFAULT HTC HOMESCREEN.

2. Modify another home screen and REMOVE all the languages that you do not use.

3. Run oxio's memory regularly.

This will keep my free ram at approx 13 MB free. Sometimes i need to run Oxio's to get it to 13 MB. But with that amount of memory free

it's really running smoothly. I have no GPRS enabled.

How is this workaround holding up? anyone else try it? I think I want to order one of these phones, but not until I know I'll actually be able to use it with my apps.

0

Share this post


Link to post
Share on other sites

Posted · Report post

How is this workaround holding up? anyone else try it? I think I want to order one of these phones, but not until I know I'll actually be able to use it with my apps.

Guys, I did a hard reset of my device at the weekend and on boot up had approx 17 meg available. I opened WMP and available memory went down to just over 3 meg. I used task mgr to close WMP and checked again and only 12meg approx was available. 30 mins later still only 12 meg was available. I shut down the device and rebooted and again I had 17 meg. This time I opened call history and memory reduced to 14. When I closed this task the memory remained at 14 meg. It seems that programmes and not completely shutting down. And I am using the full potential of this device which still results in memory error messages. :)

0

Share this post


Link to post
Share on other sites

Posted · Report post

Any more news about this issue? Any solution from HTC out yet?

0

Share this post


Link to post
Share on other sites

Posted (edited) · Report post

Me too I am experiencing the disappearing Ram issue. I have tried freeing up memory with Oxios or SK Tools Lite but find that those kill probably too many processes. Some time after running those, the cellphone component crashes: I have no more cellphone network reception (GPRS/3G coninue to work) which can only be restored by a reboot.

Anyone else had the same experience and/or knows of other tools which could be less agressive?

Edited by jvlerick
0

Share this post


Link to post
Share on other sites

Posted · Report post

So here is a question. Are there any s730 owners that DON'T have this memory issue?

0

Share this post


Link to post
Share on other sites

Posted · Report post

So here is a question. Are there any s730 owners that DON'T have this memory issue?

Yes...I have no problems. The device is bought through Telia in Denmark and I am using the HTC homescreen.

0

Share this post


Link to post
Share on other sites

Posted (edited) · Report post

A ROM 'dump' won't help you. Is there any clue as to what is being so leaky?

P

Me too I had the disappearing memory problem and when I used Oxios or SKTools to clean up memory, I lost cellphone function (no network detected/selectable - SMS still worked) so I had to reboot. Now I have replaced the Htc Home screen by a custom made one (see below) and my memory problems seem to have gone or are far less at least. I now can also free up memory without any problem :D

post-340664-1206015130_thumb.jpg

Edited by jvlerick
0

Share this post


Link to post
Share on other sites

Posted · Report post

Me too I had the disappearing memory problem and when I used Oxios or SKTools to clean up memory, I lost cellphone function (no network detected/selectable - SMS still worked) so I had to reboot. Now I have replaced the Htc Home screen by a custom made one (see below) and my memory problems seem to have gone or are far less at least. I now can also free up memory without any problem :D

post-340664-1206015130_thumb.jpg

So far HTC have not come back to me on this issue. They have "escalated" it but no news. I am still hoping for a ROM update soon to fix. The memory issue is still in my device and I do not use the HTC home screen at all. I use the windows default with standard colours etc. I have read in other threads here about a pagefile fix but I am not prepared to go down that road but expect HTC to supply a solution soon...

0

Share this post


Link to post
Share on other sites

Posted · Report post

Has this memory problem been fixed now then?

I'm due an upgrade next month and thinking about going from my S710 to a S730, just wanted to know if there are any issues with this phone?

0

Share this post


Link to post
Share on other sites

Posted · Report post

Not yet :wacko:

I also had this problem but this is not a big deal for me. I have changed my today screen and constantly using "tasks" to clean up programs, so I usually have around 7M of free memory, and that could run most of my programs. The S730 is not my primary phone ;)

0

Share this post


Link to post
Share on other sites

Posted · Report post

Any news on the infamous "memory issues" as of now? Planning a purchase of HTC S730 pretty soon.

0

Share this post


Link to post
Share on other sites

Posted · Report post

It seems that it's common problem of this phone?! Maybe after contact the producer they will give the official solution....

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

MoDaCo is part of the MoDaCo.network, © Paul O'Brien 2002-2015. MoDaCo uses IntelliTxt technology.