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I have an issue with my Touch HD, can anybody help me?

When I'm talking to a person on the phone, pressing one of the volume rocker buttons causes the volume in the "Ring" section of the volume manager to change ... Is this normal? Or my device is faulty?

And ... even if I go to the "System" section and play with the volume rocker buttons, I feel no difference in the sound of the person I'm talking to ... What about this issue? Has anyone else had the same issue? Is there something wrong with my device? Is it something related to Auto Volume settings?

Please ............. please help me.

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