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O2 XDA Graphite hangs on start

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I did a soft reset on my phone but after it rebooted it got stuck at the "O2 Welcome" screen. I've tried doing a hard reset by holding power and joystick up like it says on the WIKI and also by holding power and pushing the joystick in like a member on the board has said solved a similar issue but neither of these things worked. Plugging it into my PC does nothing either. Any suggestions would be greatly appreciated.

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