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Finally upgraded my ascend G300 to ISC - lost all user data!?

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Before upgrading I was asked to back up my settings. However absolutely none of it has been restored now that I have completely the upgrade. I am quite angry.

It's annoying especially having to set up mobile networks again so I can use picture messages.

I can't see any option to restore after having done this "backup".

also how do I get back a keyboard where I can swipe down to get numbers off qwerty etc.

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