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Issue with the Caller Ids

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I've got an issue with the caller ids since my moto G (XT1033-Dual SIM) recived the upgrade to Android 4.4. KitKat.

Whts going on is that the phone shows the numbers of my contacts, but not their names this didn't  happened with 4.3 Jellybean.

Do you have any solution for this issue that desnt involves rooting? (don't want to void warranty)

or perhaps, do you know wherecan i find a flashable Motorola's oficial 4.3 firmwware?

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