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SPV blank but back lit


Guest Virginia

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Guest Virginia

I think my daughter has dropped my old spv - There is no blinking light so I don't know if it is charging or synched! firstly, it started spasmodicaly , but then wouldn't start up so I tried a hard reset (onto the canary screen with 'serial' and no number, which I can still do, but got it badly wrong and didn't save anything. Now when I start up I have a blank backlit screen and still no blinking light! Does anyone think there is any any hope???? :roll:

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Guest awarner [MVP]

I would try and Hard reset again.

When you say you have a blank screen do you mean a White screen?

If so you do you have the dummy plastic SD card in the phone? as this will

give this sort of problem.

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Guest awarner [MVP]

Place storagge card in the phone, it slows down the process and makes

hard resetting easier.

As above you may need to run the update again, if not on your PC you may need to use a different one.

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Guest Virginia

Have tried storage card in phone but now it will not start - the green light does not come on even when it did start - not even orange light when plugged in. I have not been able to active synch either so cannot run any update??? Do you think it has died?????

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Guest awarner [MVP]

Have you tried charging the phone?

If you want I can have a look at the phone (if you cover postage both ways)

It may be possible to recover the phone, but it's not definate.

Send me a PM if you are interested.

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  • 3 weeks later...
Guest awarner [MVP]

The phone had a component fault where it would not charge due to

trying going straight into the canaryscreen.

This damage appears to have been caused by water damage and even though all corrosion had been removed the fault still remained.

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