Guest PaulF Posted June 23, 2006 Report Share Posted June 23, 2006 Hi Just set up my POP3 email (tesco.net) using exactly the same settings as on my old M500 Used pop3.tesco.net to receive and smtp.orange.net to send This works fine on GPRS Then I tested it on WiFi - I can receive OK on WiFi, but when I try to send it fails (saying the email address in invalid!) - but if I change the send server to pop3.tesco.net (which is what my PC uses) then it will send OK Has anyone else found this problem? and is there a way around it ?? Thanks PaulF Link to comment Share on other sites More sharing options...
Guest jm012a9749 Posted June 23, 2006 Report Share Posted June 23, 2006 (edited) Used pop3.tesco.net to receive and smtp.orange.net to send This works fine on GPRS Then I tested it on WiFi - I can receive OK on WiFi, but when I try to send it fails (saying the email address in invalid!) - but if I change the send server to pop3.tesco.net (which is what my PC uses) then it will send OK This is becuase it doesnt go through the orange server when you are connnected via WiFi as opposed to orange GPRS, so you will need to use the same settings as you do for your pc Phil Edited June 23, 2006 by jm012a9749 Link to comment Share on other sites More sharing options...
Guest nevawlkalone Posted June 23, 2006 Report Share Posted June 23, 2006 Hi Just set up my POP3 email (tesco.net) using exactly the same settings as on my old M500 Used pop3.tesco.net to receive and smtp.orange.net to send This works fine on GPRS Then I tested it on WiFi - I can receive OK on WiFi, but when I try to send it fails (saying the email address in invalid!) - but if I change the send server to pop3.tesco.net (which is what my PC uses) then it will send OK Has anyone else found this problem? and is there a way around it ?? Thanks PaulF What are the setting to do this with O2 pay genie and c550? or can you point me to the right thread! Cheers Link to comment Share on other sites More sharing options...
Guest jm012a9749 Posted June 23, 2006 Report Share Posted June 23, 2006 (edited) What are the setting to do this with O2 pay genie and c550? or can you point me to the right thread! Cheers In the smartphone settings repository section at the bottom of the smartphone area on the main forum page. [EDIT: HERE http://www.modaco.com/index.php?showtopic=...;hl=o2+genie+uk] Phil Edited June 23, 2006 by jm012a9749 Link to comment Share on other sites More sharing options...
Guest EvilDaz Posted June 23, 2006 Report Share Posted June 23, 2006 (edited) Hi Just a note on SMTP and POP3: With SMTP (Simple Mail Transfer Protocol) the servers you connect to to send mail have to be the ones of the service provider for your connection. You will not be allowed to relay through the server of another network. For example: if you connect to BT then the outgoing server setting needs to be "smtp.bt.com" if you connect to NTL then the outgoing server setting needs to be "smtp.ntlworld.com" if you are on a BT connection and your outgoing mail server is "smtp.ntlworld.com" it will not work, likewise if you are an NTL connection and the setting is "smtp.bt.com" Some providers, such as AOL use a smart proxy, they will hijack any port 25 (smtp) traffic on their network and direct it through their own smtp servers so it wil seem to the user that they are able to send through any smtp server they wish, in reality though, they are not. The same will be similar for connections over GPRS. If you connect to orange, then the outgoing (smtp) server setting needs to be "smtp.orange.co.uk" then if you get home, connect via wifi to your BT internet connection then the setting needs to be changed to "smtp.bt.com" The pop3 server is the incoming mailserver, this never changes. Mail sent to your pop3 account will go to the pop3 server and sit their till you connect to it and download it. You can connect to any providers pop3 server from any other network log into your account and download mail. What you are seeing though Paul, is an actual error with the email address itself. I would expect to see that if the sender address you are using was at an invalid domain. Haveyou got any more details of the error? can you provide a screenshot? What you should do when you add an account is in messaging go to > Menu > Tools > New account email address = [email protected] or whatever your email address is click next, leave auto config to complete and click next again Your name = When people get a mail from you it will be shown as "from" this so whatever you like username = your email account username, usually the full email address password = your password Check the remember password box if you dont want to enter it everytime you pick up email. Click next Account type = pop3 Name = whatever you want the account to be listed as under your settings. Click next Incoming mail = pop3.tesco.net Outgoing Mail = pop3.tesco.net / smtp.tesco.net or smtp.orange.net Domain = LEAVE BLANK! Click finish. This account should now work fine. If you need to change connection from orange GPRS and Tesco broadband then go into messages and: Menu > Tools > Options Click the account you created Click next 3 times till you come to the "server information section" and change the Outgoing mail to smtp.orange.net for gprs or pop3.tesco.net for your WiFi and leave the domain bit BLANK. Hope this helps, if not, let me know. Daz Edited June 23, 2006 by EvilDaz Link to comment Share on other sites More sharing options...
Guest PaulF Posted June 23, 2006 Report Share Posted June 23, 2006 Thanks guys I guess I could set up two POP3 accounts for my tesco account, one with each send server setup, then I could just choose the correct one for how I'm connected..... I'll probably go over to orange broadband soon at home, which I guess will resolve the problem anyway.... Thanks for the advice PaulF Link to comment Share on other sites More sharing options...
Guest rsearley Posted June 23, 2006 Report Share Posted June 23, 2006 Hi With SMTP (Simple Mail Transfer Protocol) the servers you connect to to send mail have to be the ones of the service provider for your connection. You will not be allowed to relay through the server of another network. For example: if you connect to BT then the outgoing server setting needs to be "smtp.bt.com" if you connect to NTL then the outgoing server setting needs to be "smtp.ntlworld.com" if you are on a BT connection and your outgoing mail server is "smtp.ntlworld.com" it will not work, likewise if you are an NTL connection and the setting is "smtp.bt.com" Some providers, such as AOL use a smart proxy, they will hijack any port 25 (smtp) traffic on their network and direct it through their own smtp servers so it wil seem to the user that they are able to send through any smtp server they wish, in reality though, they are not. The same will be similar for connections over GPRS. If you connect to orange, then the outgoing (smtp) server setting needs to be "smtp.orange.co.uk" then if you get home, connect via wifi to your BT internet connection then the setting needs to be changed to "smtp.bt.com" Hope this makes it clear for you :) Daz There is exceptions to the above, there are some authenticated smtp servers, i have some mail accounts on authenticated servers, which means my mail will be relayed regarless of connection, email address, so long as the username and passwd match - this is what i do another simple option is to create to pop accounts on your device, same pop settings but with different smtp settings, then send using the account that uses the smtp address of your connection Link to comment Share on other sites More sharing options...
Guest stevelazar Posted June 26, 2006 Report Share Posted June 26, 2006 Hi Just a note on SMTP and POP3: With SMTP (Simple Mail Transfer Protocol) the servers you connect to to send mail have to be the ones of the service provider for your connection. You will not be allowed to relay through the server of another network. For example: if you connect to BT then the outgoing server setting needs to be "smtp.bt.com" if you connect to NTL then the outgoing server setting needs to be "smtp.ntlworld.com" if you are on a BT connection and your outgoing mail server is "smtp.ntlworld.com" it will not work, likewise if you are an NTL connection and the setting is "smtp.bt.com" Some providers, such as AOL use a smart proxy, they will hijack any port 25 (smtp) traffic on their network and direct it through their own smtp servers so it wil seem to the user that they are able to send through any smtp server they wish, in reality though, they are not. The same will be similar for connections over GPRS. If you connect to orange, then the outgoing (smtp) server setting needs to be "smtp.orange.co.uk" then if you get home, connect via wifi to your BT internet connection then the setting needs to be changed to "smtp.bt.com" The pop3 server is the incoming mailserver, this never changes. Mail sent to your pop3 account will go to the pop3 server and sit their till you connect to it and download it. You can connect to any providers pop3 server from any other network log into your account and download mail. What you are seeing though Paul, is an actual error with the email address itself. I would expect to see that if the sender address you are using was at an invalid domain. Haveyou got any more details of the error? can you provide a screenshot? What you should do when you add an account is in messaging go to > Menu > Tools > New account email address = [email protected] or whatever your email address is click next, leave auto config to complete and click next again Your name = When people get a mail from you it will be shown as "from" this so whatever you like username = your email account username, usually the full email address password = your password Check the remember password box if you dont want to enter it everytime you pick up email. Click next Account type = pop3 Name = whatever you want the account to be listed as under your settings. Click next Incoming mail = pop3.tesco.net Outgoing Mail = pop3.tesco.net / smtp.tesco.net or smtp.orange.net Domain = LEAVE BLANK! Click finish. This account should now work fine. If you need to change connection from orange GPRS and Tesco broadband then go into messages and: Menu > Tools > Options Click the account you created Click next 3 times till you come to the "server information section" and change the Outgoing mail to smtp.orange.net for gprs or pop3.tesco.net for your WiFi and leave the domain bit BLANK. Hope this helps, if not, let me know. Daz Link to comment Share on other sites More sharing options...
Guest stevelazar Posted June 26, 2006 Report Share Posted June 26, 2006 Hi Just a note on SMTP and POP3: With SMTP (Simple Mail Transfer Protocol) the servers you connect to to send mail have to be the ones of the service provider for your connection. You will not be allowed to relay through the server of another network. For example: if you connect to BT then the outgoing server setting needs to be "smtp.bt.com" if you connect to NTL then the outgoing server setting needs to be "smtp.ntlworld.com" if you are on a BT connection and your outgoing mail server is "smtp.ntlworld.com" it will not work, likewise if you are an NTL connection and the setting is "smtp.bt.com" Some providers, such as AOL use a smart proxy, they will hijack any port 25 (smtp) traffic on their network and direct it through their own smtp servers so it wil seem to the user that they are able to send through any smtp server they wish, in reality though, they are not. The same will be similar for connections over GPRS. If you connect to orange, then the outgoing (smtp) server setting needs to be "smtp.orange.co.uk" then if you get home, connect via wifi to your BT internet connection then the setting needs to be changed to "smtp.bt.com" The pop3 server is the incoming mailserver, this never changes. Mail sent to your pop3 account will go to the pop3 server and sit their till you connect to it and download it. You can connect to any providers pop3 server from any other network log into your account and download mail. What you are seeing though Paul, is an actual error with the email address itself. I would expect to see that if the sender address you are using was at an invalid domain. Haveyou got any more details of the error? can you provide a screenshot? What you should do when you add an account is in messaging go to > Menu > Tools > New account email address = [email protected] or whatever your email address is click next, leave auto config to complete and click next again Your name = When people get a mail from you it will be shown as "from" this so whatever you like username = your email account username, usually the full email address password = your password Check the remember password box if you dont want to enter it everytime you pick up email. Click next Account type = pop3 Name = whatever you want the account to be listed as under your settings. Click next Incoming mail = pop3.tesco.net Outgoing Mail = pop3.tesco.net / smtp.tesco.net or smtp.orange.net Domain = LEAVE BLANK! Click finish. This account should now work fine. If you need to change connection from orange GPRS and Tesco broadband then go into messages and: Menu > Tools > Options Click the account you created Click next 3 times till you come to the "server information section" and change the Outgoing mail to smtp.orange.net for gprs or pop3.tesco.net for your WiFi and leave the domain bit BLANK. Hope this helps, if not, let me know. Daz Link to comment Share on other sites More sharing options...
Guest EvilDaz Posted June 26, 2006 Report Share Posted June 26, 2006 Hi Stevie. You having a little problem with posting? Link to comment Share on other sites More sharing options...
Guest Moko 1 Posted August 28, 2006 Report Share Posted August 28, 2006 I'm a bit new at this sort of thing, but when you say enter smtp.tesco.net/smtp.orange.net do you mean type in exactly as above or do you mean type in say smtp/tesco.net if you want to use WiFi, and only smtp.orange.net if you want to use GPRS? I am sure when I first set up my phone it would send & get emails using both GPRS & WiFi with out changing accounts, unfortunately I had to do a hard reset and lost all the settings I had and I can't seem to get it back to its previous state. Thanks for any info. Link to comment Share on other sites More sharing options...
Guest dannyoneill Posted August 28, 2006 Report Share Posted August 28, 2006 moko thats exactly right. I cant see how it did work before unless it actually connected via GPRS but you thought it was WiFi. I too was having the exact same initial problem and I design email infrastructures for a living and I totally forgot I was connecint via wifi so couldnt send to vodafones SMTP... DOH! You would need to change the outgoing smtp each time you send and recieve or setup another account with the exact same details with the exception of the SMTP. So you use whichever account is relavant to your connection status. Link to comment Share on other sites More sharing options...
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