Guest Loconinja Posted August 25, 2006 Report Share Posted August 25, 2006 When I am connected via WiFi, I have to switch PIE and my POP3 accounts manually to use the "Work" network. When I am back on 3G/GPRS, I have to switch them back to "T-Mobile Internet". There must be an easier way? Link to comment Share on other sites More sharing options...
Guest Loconinja Posted August 25, 2006 Report Share Posted August 25, 2006 Here's an example: Connected to WiFi, browse in PIE: phone tries to connect to 3G/GPRS. I have to go into network settings and change the "Applications that automatically connect to the internet..." setting to "My Work Network" to get PIE to use the WiFi connection. When I'm not on WiFi, I have to manually switch it back again. Is there a way to get the phone to use the WiFi connection, if available? Link to comment Share on other sites More sharing options...
Guest pug205 Posted August 25, 2006 Report Share Posted August 25, 2006 Here's an example: Connected to WiFi, browse in PIE: phone tries to connect to 3G/GPRS. I have to go into network settings and change the "Applications that automatically connect to the internet..." setting to "My Work Network" to get PIE to use the WiFi connection. When I'm not on WiFi, I have to manually switch it back again. Is there a way to get the phone to use the WiFi connection, if available? I had the same problem, I deleted my WiFi connection and when it detected it again I selected the "connects to Internet" rather than "connects to My work network". I now find that it automatically connects to WiFi when its available. Although I did see the connection to 3G/GPRS pop windows displayed, but it definately connected to my WiFi. Link to comment Share on other sites More sharing options...
Guest Dr Who Posted August 25, 2006 Report Share Posted August 25, 2006 (edited) Here's an example: Connected to WiFi, browse in PIE: phone tries to connect to 3G/GPRS. I have to go into network settings and change the "Applications that automatically connect to the internet..." setting to "My Work Network" to get PIE to use the WiFi connection. When I'm not on WiFi, I have to manually switch it back again. Is there a way to get the phone to use the WiFi connection, if available? I had the same problem. I deleted the connection then added it again and now PIE will not connect to any page using the wifi connection. If I go into WLAN configuration and look under the DNS settings and the like it is empty - should this have anything in it? I was d*cking about under network cards and I think this might have done something. I'm going for the clear storage and see if I can get it working. EDIT - OK, I officially do NOT get it. I have hard reset the device. On start up 3G connected and PIE connected fine. I went into WLAN settings and added my wifi SSID and then put in the WEP passkey. I then connected the wifi connection. Opened PIE and chose a new page. The 3G connection closed and PIE said 'locating' for about a minute and then said the page could not be found. Anyone have any ideas? Do I need to do something else? This is driving me nuts! Edited August 25, 2006 by Dr Who Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 25, 2006 Report Share Posted August 25, 2006 If the device is left set as it left the factory, it will use wifi for web and mail if it is available - BUT directpush will force a 3g connection, and if you have a web enabled app (ie PIE or EMAIL, etc) already open using 3g/gprs then the device may use the existing connection. Everything should be set to connect to Internet. If wifi is not connecting to the web, then check it is properly connected and that the device is getting a valid IP address (probably 192.168.x.x) - 90% of web access problems over wifi relate to invalid wep key or mac filtering obstructions. Link to comment Share on other sites More sharing options...
Guest Dr Who Posted August 25, 2006 Report Share Posted August 25, 2006 (edited) If the device is left set as it left the factory, it will use wifi for web and mail if it is available - BUT directpush will force a 3g connection, and if you have a web enabled app (ie PIE or EMAIL, etc) already open using 3g/gprs then the device may use the existing connection. Everything should be set to connect to Internet. If wifi is not connecting to the web, then check it is properly connected and that the device is getting a valid IP address (probably 192.168.x.x) - 90% of web access problems over wifi relate to invalid wep key or mac filtering obstructions. Hey Jim, I literally reset the phone turned on PIE and checked I can connect via 3G. I closed PIE using running programs and configured the wifi connection. It is connecting and picking up a valid IP address. I go back into PIE and it just says, "locating" and then times out. I then went back into the WLAN settings and noticed that IEEE authentification was set to on. I turned this off and still no joy. I don't get it at all. Is this what everyone else is doing??? EDIT - I have just checked my router and it is showing the phone in the DHCP table (by MAC address) and shows its IP address. This is the same IP address that the phone shows. So the phone is definitely connected. its just PIE will not work. I can't tell whether it is trying to use the deactivated 3G connection or can't connect via the wifi. Grrrrrrrr. Edited August 25, 2006 by Dr Who Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 25, 2006 Report Share Posted August 25, 2006 Is your wifi network card set to connect to "The Internet"? Try switching round the Private Network routing between work, Internet. Link to comment Share on other sites More sharing options...
Guest Dr Who Posted August 26, 2006 Report Share Posted August 26, 2006 Is your wifi network card set to connect to "The Internet"? Try switching round the Private Network routing between work, Internet. About to do battle with it again. It also crashed my router twice last night. That is, my router is normally rock solid and I had to reset it twice last night whilst trying to get data through it via my phone. The phone is b/g compatible right? Going to turn my SSID on to broadcast and see if I can pick up the wifi by scanning and then add the details. I also have another handset to try here and see if there is some unusual hardware/software fault on this handset. Almost certainly a setting somewhere but I'll be blowed if I can see what it is! Link to comment Share on other sites More sharing options...
Guest marisa4755 Posted August 26, 2006 Report Share Posted August 26, 2006 I was having the same problem as you (I think). Having connected - over the years - several devices to my wifi network with very little problem, I was amazed to find that first I couldn't connect, then it showed that I was connected, but kept getting "page not found" for all my sites. Did a search for this problem and came across this bit of help: http://forums1.itrc.hp.com/service/forums/...599821+28353475 There was a tip about half way down that seemed to do it for me, where the post says wm5 should have similar set up to 2003SE. Also, read somewhere that it helps to: turn off the gprs function while you are doing this, and also, that whenever you make a change to the settings of wifi connection that you have to turn the wifi on the pda off, so that they 'take'. Also, when it did finally work, it didn't work instantly, I changed another setting, got page not found again, was very annoyed and deciding what to do next, when all of a sudden it worked, and has worked ever since. Good Luck, I hope you get this sorted soon. Link to comment Share on other sites More sharing options...
Guest Dr Who Posted August 26, 2006 Report Share Posted August 26, 2006 (edited) Cheers Marissa. I gave the method suggested by Professor Julie a try but to no avail. I should have paid more attention to your post though, because I only tried a couple of pages but giving up and hard resetting. Reason I did this is that prior to trying the fix I looked in my routers clients table and my phones client ID shows up as a string of corrupted looking charachters. Can anyone else check to see what the device calls itself in the DHCP client table? It also crashed my router again. So I am thinking that maybe my router is incompatible with the device. Its only a 'b' grade linksys so its pretty old. I think I will check how the device gets on with my router at work. If it STILL doesn't work then I will go back and try this fix and give it a bit more time, and maybe a soft reset, before throwing the device out the window. EDIT - BTW, after turning the SSID off and entering the WLAN info after it being discovered the first time I opened W&W on the device it connected to the http://www.t-mobile.co.uk site immediately. However as soon as I tried to go to google or the BBC it just hung on locating before saying page not found. Thinking about it this did happen once last night but I thought it might have been loading the page from cache from my 3G browsing. However today it was the first time I had opened W&W and it is definitely a remote page it loaded and note the local \\file one that IE has as a home page. Edited August 26, 2006 by Dr Who Link to comment Share on other sites More sharing options...
Guest rickwookie Posted August 26, 2006 Report Share Posted August 26, 2006 (edited) Here's an example: Connected to WiFi, browse in PIE: phone tries to connect to 3G/GPRS. I have to go into network settings and change the "Applications that automatically connect to the internet..." setting to "My Work Network" to get PIE to use the WiFi connection. When I'm not on WiFi, I have to manually switch it back again. Is there a way to get the phone to use the WiFi connection, if available? Was having the same problem. Also whatever settings I tried I seemed to be getting a lot of inconsistencies. You can change the WiFi connection between Work and Iternet without having to delete and recreate it. Just go to Network Cards under Settings->Connections and click your netwrok name in the list (provided you have it all set up in the first place). This will edit it's settings. Don't click and hold for a menu as you only get the option to connect of remove settings. This is counter intuitive and I only found it by accident. Anyway, I had to have the connection set up as 'connects to work' so that I could access shares on my network using File Explorer. If I set it to Internet it wouldn't work. However with it set to Work I have this issue of any web address in PIE automatically starts a GPRS/3G connection. So if I want to connect to a web page on my network (say on my NAS box) it won't find it (because it isn't on the internet!) I noticed in Settings->Connections->Connections on the advanced tab there's a button for Exceptions... I though it a long shot but I added by network address here as 192.168.11.* and it does seem to work. Now my network is set to connect to work so file explorer can see my shares and PIE seems to be happy to connect to my local network web pages over my WiFi. :D You may need to reset after specifying the exception. It seems very unpredicatble otherwise. [Edit:] It still launches GPRS/3G for all internet websites. But if you stop it from connecting, it finds the site via WiFi. This is SO annoying! Why in such a supposidly mature version of a mobile OS is the connectivity setup still so bad? Edited August 26, 2006 by rickwookie Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 26, 2006 Report Share Posted August 26, 2006 Mine only tries opening a 3g connection if directpush is on, or if I have PIE minimised from a previous 3g connection. As long as you set the wifi network card set to connect to the internet and have no existing web enabled apps open or minimised when you connect to wifi, it should use wifi. Those of you having page not found problems, it is something else confused within your network or your device. Link to comment Share on other sites More sharing options...
Guest blackparagon Posted August 26, 2006 Report Share Posted August 26, 2006 Mine only tries opening a 3g connection if directpush is on, or if I have PIE minimised from a previous 3g connection. As long as you set the wifi network card set to connect to the internet and have no existing web enabled apps open or minimised when you connect to wifi, it should use wifi. Those of you having page not found problems, it is something else confused within your network or your device. steering sideways for a second, can I turn on/use directpush with a gmail account? As for wifi, mine connected and worked the second I walked through the door. Which reminded me to secure the network! Link to comment Share on other sites More sharing options...
Guest Saif Posted August 26, 2006 Report Share Posted August 26, 2006 this is the problem I am having : I connect with wifi for email or the net, the connection drops and it connects with 3G. However the connection won't go back to wifi! how can I stop the 3G connection from kicking in apart from deleting the 3G orange internet settings? i'm not currently on OWU so don't want to use 3g at all. any help much appreciated. Link to comment Share on other sites More sharing options...
Guest supernova Posted August 27, 2006 Report Share Posted August 27, 2006 Hello I search also a solution for this problem. I want use the 3G Connection for DirectPush and when i be connected to a Wlan and will use the PIE, then ich want use the Wifi-Connection and not the 3G. regards Supernova Link to comment Share on other sites More sharing options...
Guest Dr Who Posted August 27, 2006 Report Share Posted August 27, 2006 Mine only tries opening a 3g connection if directpush is on, or if I have PIE minimised from a previous 3g connection. As long as you set the wifi network card set to connect to the internet and have no existing web enabled apps open or minimised when you connect to wifi, it should use wifi. Those of you having page not found problems, it is something else confused within your network or your device. Well I set up the wifi as the very first thing I did on freshly hard reset device. Unless the device is configured incorrectly out of the box then I don't see what could be 'wrong' on it. My wireless network has worked flawlessly for two years with several different laptops bought over the space of several years so I don't see what can be wrong with it, unless there is an incompatibility between my router and my device. Having set the device up again it definitely was using the wifi connection in preference to the 3G, so this would seem to be some sort of setting on the device that gets changed. The only difference between the first time I did it when it kept trying to use the 3G and the other times has been that the first time I input the wifi details 'manually' because my SSID broadcast was off and subsequently when it did work I had the SSID ON and when the WLAN detected my router I input the details through that screen. However my problem now seems to be different in that, other than the first time I opened the W&W app, PIE sticks on locating and if I keep trying to get it to connect it crashes my router. Hmmmm. Is everyone having problems using a TMob Vario II? Link to comment Share on other sites More sharing options...
Guest bydandie Posted August 27, 2006 Report Share Posted August 27, 2006 (edited) this is the problem I am having : I connect with wifi for email or the net, the connection drops and it connects with 3G. However the connection won't go back to wifi! how can I stop the 3G connection from kicking in apart from deleting the 3G orange internet settings? i'm not currently on OWU so don't want to use 3g at all. any help much appreciated. Try here Edited August 27, 2006 by bydandie Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 27, 2006 Report Share Posted August 27, 2006 (edited) I think the fundamental problem seems to stem from an iffy wifi ! You state that the connectiond drops - this should only happen if you move out of range (and with the performance slider fully to the left this shouldn't happen when you are reasonabl close to the router - say 50 feet). I use wifi when within 50 feet of my router, and if I want to use wifi and am a little too far awaym then I tend to move closer in order to ensure a constant connection. Wifi range issues (other than performance slider) are: 1) location of router 2) Thickness and number of walls between router and device (and any metal joists) 3) actual distance 4) Interference from other wifi nets/dect cordless phones/BT transmissions/nearby radio masts/pylons/poorly shielded electtrical equipment. With the last one, particularly neighbours wifi, you can try changing channel. A lot of routers are set to channel 11 by default. The main ones to try (due to overlap between them) are 1, 6 and 11. The best performance I have seen by far is with Belkin's Mimo (Pre-N) router. I installed one in a clients house (in his basement) and he can get wifi on four laptops across five floors in a 150 year old house. I got wifi on my 3100 about 250 feet from his router. Edited August 27, 2006 by jimbouk Link to comment Share on other sites More sharing options...
Guest thebimbo Posted August 28, 2006 Report Share Posted August 28, 2006 steering sideways for a second, can I turn on/use directpush with a gmail account? As for wifi, mine connected and worked the second I walked through the door. Which reminded me to secure the network! Yes, set up exactly this earlier today with 4smartphone i.e. looks like you are sending/replying from your gmail account! BTW, had tried mail2web but you CANNOT change the reply-to field so all emails are from their domain... Link to comment Share on other sites More sharing options...
Guest rickwookie Posted August 28, 2006 Report Share Posted August 28, 2006 When I am connected via WiFi, I have to switch PIE and my POP3 accounts manually to use the "Work" network. When I am back on 3G/GPRS, I have to switch them back to "T-Mobile Internet". There must be an easier way? Getting back to the original point... ...is there any solution to this problem? Link to comment Share on other sites More sharing options...
Guest Dr Who Posted August 29, 2006 Report Share Posted August 29, 2006 Getting back to the original point... ...is there any solution to this problem? Rick, I am wondering if there is something common among us causing this problem. So I propose these few questions: 1) What type of Hermes device are you using? 2) Is your SSID broadcasting? 3) What type of encryption are you using? 4) How did you add the details, i.e. did you turn on the WLAN and your network was automatically detected and the details added from the today page or did you manually add the configuration details through comms manager/wireless connections (only option if SSID broadcast is off)? For me, when I had this problem rather than my newer problem, 1) Vario II 2) Off 3) WEP 4) Manually When it worked, in so much as it tried to use my router and failed rather than automatically choosing the 3G, I had just hard reset my phone and, 1) Vario II 2) ON 3) WEP 4) Automatic This suggests to me, either it doesn't like the SSID being turned off, which would seem unlikely, or adding the details manually changes a less than obvious setting. To be honest I don't really understand the structure of the comms manager. It would seem data connections get an entry in the table, i.e. TMobile Internet but wifi doesn't, which suggests to me it should always use wifi if present, but then the subsequent tabs in that table make even less sense to me. Maybe someone could do a comprehensive list of these network options and what they actually MEAN. Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 29, 2006 Report Share Posted August 29, 2006 The preference for wifi is "hard-coded" into the OS, ie its not a user selectable option. It seems that device owners suffering from wifi connectivity issues either have changed some weird and wonderous setting somewhere that we do not know about or their problem relates to their router. On StuartMacDonald's wifi problem thread, he could get connected and get an IP address but couldn't browse the web by URL (ie DNS wouldn't work) at home, but this weekend he has tried and had success on three other routers! I know from installing wifi networks at clients homes that some routers and devices do have compatibility issues (despite 802.xx wifi working to agreed standards) and that sometimes you need to muck about with the routers or devices standard settings - for example one client I had could connect to his new wifi router with three out of the four laptops in his home, but the fourth one required us to change the MTU rate in order to connect. I have found with a few WM5 devices that they prefer SSID broadcast to be on - my prophet would connect with SSID off but only if I forced a manual connect (in network settings, click and hold on the connection and then select connet) - with SSID on, it worked fine. I would try your device with another router (as Stuart did) and if that works, then either use your router manufacturer's support pages, download the latest firmware for your router or go to PC World and buy a Belkin! Link to comment Share on other sites More sharing options...
Guest julianmclean Posted August 29, 2006 Report Share Posted August 29, 2006 I was having similar problems to above where I couldn't get my Vario II to connect to the internet over wifi. After reading this thread, I turned off DirectPush as suggested by jimbouk (I think?). As soon as I did this, PIE used wifi straight away seemingly solving the issue. So the question that remains for me, and for others it seems, is whether it is possible to have wifi used when available AND DirectPush enabled? Link to comment Share on other sites More sharing options...
Guest jimbouk Posted August 29, 2006 Report Share Posted August 29, 2006 Quick answer...NO MS's thinking was that directpush is for when you are out and about - if you have wifi you can sync properly - oh and the networks would be happier not to disable it! Link to comment Share on other sites More sharing options...
Guest sleepyhead Posted August 29, 2006 Report Share Posted August 29, 2006 [...]if you have wifi you can sync properly[...] Great in theory. Had MS decided not to to remove wireless (wifi) syncing in Activesync 4.x :D :D Link to comment Share on other sites More sharing options...
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