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Edited by jfreiman, 27 October 2006 - 05:47 PM.
I picked the Dash up yesterday. If anyone is able to use it on open wifi can they tell me what they have for settings. I wasted time moving through tmobile tech support yesterday up to level 3 before they actually took a dash and tried to log on to their own office wifi and could not. They were stumped. Tmobiles own literature says it works on other wifi networks besides their own. I can connect to open wifi networks, just can't ever get an ip address on the phone.
just curious. Have you been able to connect to the Internet via the Edge data network?
None of my friends have been able to yet. Customer service is telling us that it will take up to 72 hours 'worst case scenereo.'
Hi I purchsed the dash on the 25th when it was released. I was having trouble connecting to the internet over the phone, using the edge network. I tried everything, called tech support a number of times and nothing. They claim to give it 48hrs but thats just a disclaimer, it usucally occurs instantly. Anyhow i went into a tmobile store and compared my settings with someone else with a dash that was working just fine. They Were The Same, the settings! I was so frustrated and exchanged it for another dash. Had the same problem! I did some research and edited the access point for gprs to internet2.voicestream.com and IT WORKED! I am on my dash now typing this. Since I havent been off it and have connected it to my laptop by usb and used the internet from the phone to browse.... its slow but works.
As far as wifi i have used it at home and other locations and havent had any issues. Someone in the forum posted a complaint about T9 that can be change simple by pressing ALT then SPACE.
So far i am very happy. if you have any tips or now of any cool tricks let me know.
I changed the "Authentication" to "Shared" and still have the same problems. Is anyone else still having trouble with the WiFi or know of any other fixes?
I tried to set the Authentication to Shared, but then it comes back and says that the network key is invalid, and when I change it back to open it also comes back and says that the key is invaild, and I'm 100% sure I entered it correctly. Any ideas?
I can connect dash to my home network using WEP.
If you follow the normal procedure, you will fail.
The key part is the setting on "Authentication".
The default mode is "open", it should be set to "shared".
To change it, select the wifi network from the list, and select "Next".
You will find "Authentication" at the top of the screen, change
it to "Shared". You will see dash connected to the network sucessfully.
You only need to set it once, next time when you turn the wifi
on from comm manager, it will connect immediately.
Let me know if you have further problems.
Yes, I'm having the same problem too. It connects to my router, but will not open an IE page. It gives me an "alert" "Page can not be found. Check the address and try again."
T-Mobile is no help. It seem to maybe an issue with my firewall for my router, but I don't know, and I'm not sure how to fix it. Any suggestions.
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