64 replies to this topic

[gilesjuk]

Now there's a surprise then, Ebay tonight then. I just wish the self portrait mirror wasn't chipped I've never had a chipped mirror ever. Just shows they use cheap parts.

[csw43]

Hi Paul, any news on this yet, and giles are you still selling the m700?

[gilesjuk]

csw43, on Mar 13 2007, 14:03, said:

Hi Paul, any news on this yet, and giles are you still selling the m700?

Yep, I have ordered a Nokia E90 communicator. I loved my Nokia 9210 communicator despite it's crummy memory allocation (the new one has 128mb of RAM so it won't be an issue now).

Back to Symbian, I've had WM devices for 2 years now, time for change.

Microsoft needs to get their act together, they spend their time making compact SQL databases for their phones instead of powerful multimedia features.

Give anyone the choice of running SQL and recording video  640x480@FPS and I know what most people will want. Even business users like to take pictures etc..

Edited by gilesjuk, 14 March 2007 - 10:55 AM.

[topper69]

Hello, would anyone happen to know,,,, I have an x500 and am with T-mobile and will shortly be going to France for 10 days. Will GPRS work for me whilst abroad and roaming etc? (unlike at home <_< )
many thanks for your help,,,

[PaulOBrien]

Yeah, it should be fine, albeit expensive

P

[topper69]

Paul (MVP), on Mar 15 2007, 16:04, said:

Yeah, it should be fine, albeit expensive

P

jolly good - agree with you though it does seem a bit excessive to have to travel abroad to pick up emails,,,

[gilesjuk]

topper69, on Mar 15 2007, 16:20, said:

jolly good - agree with you though it does seem a bit excessive to have to travel abroad to pick up emails,,,

LOL, I was going to make a joke along those lines. Maybe you have to move country to get an Eten to work properly

[csw43]

Paul...can i take it from the lack of progress on this subject that they have just not replied to you, rather like they didnt reply to me.Im sorry to keep asking the same questions,but if somone with your contacts cant get a response how the hell am i supposed to even think about obtaining some customer support.Do we even know if this a software issue?, Please keep trying to get an answer to this.

Cheers  Craig

Edited by csw43, 19 March 2007 - 12:10 PM.

[gilesjuk]

I'm free of the M700 now. Well until I post it off

Eten can do as many interviews as they like, but they have a lot to learn about customer support. Yes there's always going to be a percentage of users who you can't please, usually down to astronomically high expectations. However the few features I actually use on a smartphone (SMS, MMS and GPRS) two of these didn't work.

A customer scorned is a customer lost.

Some brands have many fans, some people will follow brands like Sony quite loyally. Eten won't ever achieve these levels of loyalty if they don't ensure their product works on all networks.

[csw43]

Any news at all Paul?

[PaulOBrien]

Still in process apparently

P

[PaulOBrien]

Feels like it'll be integrated into the WM6 updates perhaps?

P

[trinode]

not in the WM6 upgrade...

[pedg]

trinode, on May 13 2007, 15:19, said:

not in the WM6 upgrade...

But not the same error, at least for me, as now it does not even look like its trying to connect.

[flykiwi]

Paul (MVP), on Mar 1 2007, 04:58, said:

I've just got back from a short break, and have mailed Eten for an update.

P

Paul did you find out anything further re the M700 and T-Mobile? I'm a user in the US and when I placed the SIM card in my new M700 this morning it couldn't connect to the network so I am assuming it's the same issue here as well.

Thanks

[RussWWFC]

Well I was debating over whether to try to get a E-Ten M700 or a HTC TyTn (or MDA Vario II) to replace my Mio A701. But T-Mobile is my must have network due to Web & Walk.

Looks like E-Ten have very kindly made the decision for me, a shame as I fancied the built in GPS

[irblinx]

I passed the M700 on a while ago but unfortunately still have to support it so this is driving me potty! I was hoping that the WM6 upgrade would fix this issue (and all the others) but same experience as pedg for our guy.

[PaulOBrien]

Still working with Eten on this - I have given them another debug file and am hoping they'll have a fully working fix soon!

P

[hopson60]

Paul (MVP), on Jun 11 2007, 10:21, said:

Still working with Eten on this - I have given them another debug file and am hoping they'll have a fully working fix soon!

P

Hi, is there any progress on the t-mobile GPRS issue?  I'm looking for a device with phone, wi-fi and GPS integrated, and the Eten X500 seems to tick all the boxes. However, I will soon be travelling a great deal and cannot do without the t-mobile GPRS functionality.

BTW first post so hello everybody  

[RussWWFC]

I'd like to know too, I am getting T-Mobile and may get a 12 month free deal on a boring phone and use the funds I would have spent on a contract on the M700