I just got an SPL to replace the bulkier SP5m. Loved the SP5m, speedy, liked the wifi, but end of the day the wifi wasn't a major factor. The SPL is a lot smaller than the SP5m and a nicer handset. Sadly the firmware on it was 1.04 and it failed to update to 1.08 but the phone still lived (however it still reports itself as 1.04!). When I try to update, it says the phone already has the same or later firmware
I contacted i-mate via their online help (twice, it kept dropping out) and in the midst of trying to help (which they didn't really) they said "for the moment we are not sure when a new ROM will be available" which isn't good news for WM6 as they announced the WM6 ability of the SPL in feb?
I have quite a few bugs with 1.04, signal indication freezes (you go out of service but it still shows signal), it takes an age to re-establish signal once it's dropped out, various crashes and of course the total inability to fully app unlock it
I-mate haven't been very helpful, they say I need to go to a service centre, both require proof of purchase, and as a second hand customer I need to specifically pay them £30 for second user warranty (it's not like the handset can be a year old yet!) and considering the handset was only £90 it's a bit steep!
Great phone, poor service, shame on you i-mate.