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StrTrk Activesync by BT doesnt work anymore....

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#1
flunserl

flunserl

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  • Devices:Mpx220, Qtek 8500 / StrTrk
Hi!

I am writing from germany so i tried to translate my problem into english, i hope i can make my self clear...

the problem is, that my brandnew purchased qtek 8500 after some days suddenly, refuse to connect to Activesyn by bluetooth!
connection by USB works fine.

when i paired it the first time the bt synchronisation worked fine, then needed to delete the pairing and since i paired it for the second time it wont get any connection to ActiveSync:

It always says: "No Exisiting Bluetooth Partnership with ActiveSync PC found"

the bt connection itself works without problems: push, modem, filetransfer n.p.!

Everyting i tried didnt work out:

- i deleted the pairing on pc and the device a number of times
- reinstalled activesync
- stopped XP-firewall
- reinstalled my Bt Stack
- deleted and reinstalled all com ports on the pc
- created and tried all incoming bt comports from 1 to 9 in active synx
- also hardreseted the qtek!

it stays the same: imediately after i press "connect via bt" in activesync on the phone, the error message appears!

btw: i also tried bt-syncing my wm2003se Motorola Mpx220, without any problems!

any ideas?

big thanks in advance!,

flunserl

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#2
Goose2007

Goose2007

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Hi!

I am writing from germany so i tried to translate my problem into english, i hope i can make my self clear...

the problem is, that my brandnew purchased qtek 8500 after some days suddenly, refuse to connect to Activesyn by bluetooth!
connection by USB works fine.

when i paired it the first time the bt synchronisation worked fine, then needed to delete the pairing and since i paired it for the second time it wont get any connection to ActiveSync:

It always says: "No Exisiting Bluetooth Partnership with ActiveSync PC found"

the bt connection itself works without problems: push, modem, filetransfer n.p.!

Everyting i tried didnt work out:

- i deleted the pairing on pc and the device a number of times
- reinstalled activesync
- stopped XP-firewall
- reinstalled my Bt Stack
- deleted and reinstalled all com ports on the pc
- created and tried all incoming bt comports from 1 to 9 in active synx
- also hardreseted the qtek!

it stays the same: imediately after i press "connect via bt" in activesync on the phone, the error message appears!

btw: i also tried bt-syncing my wm2003se Motorola Mpx220, without any problems!

any ideas?

big thanks in advance!,

flunserl



Did you try to Enable connection via Serial and change the COM port (ON PC side)?
if the correct com port is set on the PC you shuld see ActiveSync service on the phone after the pairing.

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#3
flunserl

flunserl

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salve!

yeah in the meantime i solved the prob myself or to be honest, by accident:

your right: the problem was that the ActiveSync Service didnt appear on the phones bt menu!

the reason for this might be a communication problem between the BlueTooth Driver and Activesync:

As i wrote i de-/reinstalled the whole crap several times without any success but yesterday it suddenly worked...

maybe those who got the same difficulties, now have a hint where to start with debuggin...


THX from Germany,

flunserl

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