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How to hard reset? Stuck on Windows Mobile Splash

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#1
Ran4it2

Ran4it2

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I need to know how to hard reset without going into the menus. my phone is stuck on the welcome screen so i need to know how to hard reset :(

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#2
Taps7734

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I need to know how to hard reset without going into the menus. my phone is stuck on the welcome screen so i need to know how to hard reset :(



Power the Shadow off. Hold down the two soft buttons (The two right under the screen) and turn it back on. There should be a quick menu that pops up asking if you want to reset it. Say yes, let it reboot, and it will then start restoring your phone to defaults.

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#3
edwardb

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go to the tmobile official website, download the new update for shadow, connect phone to computer, run active sync, and run the update

a hard reset + updated official rom

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