Hi, i have the 20 key version and i too had the same issue. When i came to waking the phone from standby the "12#" appeared along the top. Once i had entered my password to unlock the phone the 'notification' button appeared on the bottom left of the start screen. When clicked it would load a blank screen which you couldnt get rid of.
After playing around with the settings i found out that this problem is linked with the fact that i had to enter a password to unlock the phone. With the password function now disabled (Start/Personal/Lock - untick the promt box) i havent seen the message since!!
Still a big problem tho because i am using my phone without any password on it at the mo.
Are you running your phone with a password? if so try the change and see what happens.
This might be the cause but have no idea how to fix it so that the '12#' sysmbol and empty notification box do not appear.
Let me know what happens.
- Matt -
Same problem Matt and on Orange UK.
I have a my phone password protected to stop the wife reading my text messages when I'm asleep and reading them out of context
I had it set as "simple PIN" with a 4 digit code. On wake-up the 12# is there, and brings up a blank notification, which is largely there all the time.
What's really annoying here is that the left soft key becomes totally useless for its main function of Calendar. If the 12# in the Title bar can't be resolved, can the "notification" in the left soft key be disabled? - so it doesn't change from Calendar on the Homescreen.
Anyway, I've temporarily removed the password protection and hey presto the 12# has gone. Waiting the required 5 minutes (my lock setting). I setup another password. Again simple PIN but changed the keypad entry method to "keyboard". I entered an alphanumeric password and waited 5 minutes. This was a dangerous thing to do as the screen keypad is numeric only. It did react favourably to a predictive text entry, but I couldn't guarantee your code would. Result - instead of 12# in the title bar you get: abc - with the same blank nitification that won't go away.
So, no solution here, but the problem definitely relates to the entry method of your device lock. Perhaps Paul can Lock his with a simple PIN and see if he can replicate the problem?