Confucious, on May 30 2008, 14:37, said:
I was lucky and got the Flext35 + W'n'W with 25% off when they first started doing it. I then upgraded to W'n'W Plus and kept the 25% discount so was paying £47.50 - 25% = £35.63 but at the end of my contract they offered me a new phone or another £15/month off so I now pay £20.63 a month ( I thought it was £21 something I was paying - I was exaggerating
)
No complaints here
I don't think my deal could be bettered to be honest, but suffice to say I am happy. But please bear in mind, the fight to get this, was incredible, and I doubt any would be able to use it as a "Test Case" when badgering T-Mobile for a renewal deal. As mine came about because it had been indicated to me, when doing a NUMBER PORT INTO T-Mobile, that what I was after, should be permissible.
Thus the port in was if you like, a point of no return. Only later, I'm trying to recall how it exactly happened myself, but it was found I couldn't have the deal promised - ah, I recall now, I ported my number over, onto an existing T-Mobile account, thus could not actually upgrade there and then, as it was not due for renewal until the month or so after. So the port, tying me to T-Mobile on that number, went through, but only a while later, come the eligibility for upgrade, did they say they could not do what was promised.
So I had the leverage of a Ported In Number for them to contend with. And as a result, managed to fight my case (after letters to various departments etc) for what I had been promised.
And my end result was this:
T-Mobile Flext 50+ WnW, as a standalone account, whereas before it was Flext 35 with WnW as a bolt on (let me be clear, the tariff increase was something I specifically wanted to do, and pay for, if this is confusing)
In so doing however, I got to keep my 25% off both elements, for life - BUT, true to what T-Mobile said about not being able, in ANY way, no button even the Chief Exec could press, to give me two different 'Life Bonuses', they had to do this not by a 25% feature on my account, but rather by removing the current 25% Life Discount, and instead adding a FIXED MONETARY VALUE monthly credit, to my account, for the corresponding amount (thus if ever I change tariffs, the onus is on me to ring and request the correct amount to be amended). This means that perish the thought, should I ever LOWER my tariff, I could actually score for a discount amounting to a lot more than a 25% discount, were I not to indicate things to them, as the higher monetary credit would stay.
So, I get Flext 50 + WnW as a standard tariff, with HSDPA because of when I joined, with a monetary value equivalent to 25% off the whole cost.
THEN, I also get, as my amended Life Bonus (and the thing that caused all the issue in the first place), Free Evening and Weekend Calls For Life (which was the new offer at the time).
And I also, as a result of this, got a new handset (the then very expensive and new) Nokia N95, for free. And this was all done at the point of fighting it, so they agreed to it all, a month before my actual upgrade was free.
So summarising the result, I get Flext 50+WnW including HSDPA, for £43.10 per month (they rounded the 25% UP to £14.50 credit, so I scored there too)
Plus Free Evening and Weekend Calls For Life.
Thus I get a monetary vlaue of £280 a month I think it is, for calls, texts, and MMS, but in the case of calls, this is only used up on a Monday to Friday, 7am-7pm, as outside of these times, ALL my calls are free.
Thus, as a result, I can talk, text, and MMS, as well as hammer the web, all for a value of £43.10 per month (as a heavy user on calls) without any remote possibility of EVER incurring a single additional charge - apart from Foreign Usage, it's pretty much all but impossible for me to exceed any limits on my account at all, given that level of inclusive features. As my evening and weekend calls are fully free, I'd have to do a LOT of talking and texting mon-fri daytime, to use up my Flext Inclusive amounts too.
For £280 a month inclusive mon-fri daytime calls and texts and mms, and totally UNLIMITED Evening and Weekend Calls, plus WnW Internet with HSDPA, all for £43.10, I don't think I'll ever be rushing to change that tariff folks.
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) but best of all my monthly bill is cheap, and when my phone signal is dead, my phone doesn't switch to another provider and charge me through the nose for the privilege. Check all that fine print stuff before you sign up to anything. Shop around for a deal and see if T-Mobile will match it. You've been with them 18 months, they should be keen to keep you.
