Guest killabyte Posted May 28, 2008 Report Share Posted May 28, 2008 i have a problem with the direction buttons on my orange e650. left and right work (up and down with the keyboard out) but the up and down dont work. when i press them and im in the menu the icon im on will just flash. but if i hold either the up or down it scrolls realy fast upwards. any ideas what could be at fault? i flashed dr gonzos rom and it didnt make any difference it still does the same Link to comment Share on other sites More sharing options...
Guest owziee Posted May 29, 2008 Report Share Posted May 29, 2008 i have a problem with the direction buttons on my orange e650. left and right work (up and down with the keyboard out) but the up and down dont work. when i press them and im in the menu the icon im on will just flash. but if i hold either the up or down it scrolls realy fast upwards. any ideas what could be at fault? i flashed dr gonzos rom and it didnt make any difference it still does the same Sound like a hardware issue to me, I'd send it back for repair. Link to comment Share on other sites More sharing options...
Guest killabyte Posted June 1, 2008 Report Share Posted June 1, 2008 thanks for the reply. i bought the handset off ebay. is there still a way i can get htc to repair it? cheers Link to comment Share on other sites More sharing options...
Guest sarie Posted June 2, 2008 Report Share Posted June 2, 2008 My phone has been doing the same thing for several months already. I've called HTC a few times and they told me that it should still be under warranty, so hopefully I won't have to pay for it when I send it in. However, upon physical examination of the d-pad itself (after sliding it out), I noticed that the plastic part holding the d-pad button to the rest of the keyboard is ripped and almost completely off--which of course is NOT a good thing considering the d-pad button slides out if you push it downward while pulling out. Before calling HTC, I reset my phone to make sure it wasn't a software issue...which did nothing. So it must be hardware related...sadly. Once in awhile though the button will work fine... very puzzling. :D Link to comment Share on other sites More sharing options...
Guest LechuckE650 Posted July 9, 2008 Report Share Posted July 9, 2008 My E650 middle button has stopped functioning properly after only 14 months and I was wondering if it's an inherent fault as it is now out of 12 month warranty period. I heard that inherent faults are covered for up to 6 yrs in England. Orange didn't want to know unless I stumped up £70 or took out £6 a month insurance. If anyone knows if this is a common fault I can present HTC with evidence for a free repair/replacement. Gray. Link to comment Share on other sites More sharing options...
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