Jump to content


Photo

Diamond touch screen failure

- - - - -

  • Please log in to reply
6 replies to this topic

#1
Sergeant Pluck

Sergeant Pluck

    Newbie

  • Members
  • Pip
  • 20 posts
  • Devices:HTC Touch Diamond on T Mobile
Touch screen seems to have failed :D

No response from the screen at all. Phone is locked and cannot be unlocked without the touch screen, as far as I know.

Is my only option a hard reset?

Help appreciated.

  • 0

#2
Joost39

Joost39

    Enthusiast

  • Members
  • PipPipPip
  • 216 posts
  • Gender:Male
  • Location:Denmark
  • Interests:Smartphones, PDAs, GPS, Android, iPhone
  • Devices:Acer Liquid E2 Duo

Touch screen seems to have failed :D

No response from the screen at all. Phone is locked and cannot be unlocked without the touch screen, as far as I know.

Is my only option a hard reset?

Help appreciated.

Have you tried to take the battery out andt put it back in again?

  • 0
My history of nice "tools": LG Optimus 2X
Samsung i900 Omnia *Nokia E66 *iPhone 3G 8GB *HTC Touch Diamond *HTC P3470 *ASUS P750 *HTC Touch Cruise *HP iPAQ 614C *HTC Touch Dual *Apple iPhone 8GB *MOTO Z8 *HTC TyTN 2 *TomTom Go 720 TMC *HTC TOUCH *Garmin nüvi 660FM *Mio C520T *HTC Advantage X7500 *Garmin Nüvi 670FM *Tomtom ONE II/TT6 EU *MIO P550/Miomap 3.2 *MIOC710/iGO *LOOXN100/MN6 *Transonic6000T/MN5.2 *TTGO910/TT6 *Medion515T/GoPal *SEP990i/NAV4ALL *SEM600i/NAV4ALL *MIOA701/TT5 *TTONE/TT5 *MIO269+/MN5 *MIO168/MIOMAP *Qtek8310/TTM5 *Qteks100/TT5 *Qtek2020i/TT5 *Qtek8020/TTM5 *HP6340/X-road * Qtek8080/TTM4 *SPVC500/TTM4 *SPV200/TTM4 *SPV100/TTM4 *HP2210/TT3 *Ipaq5550/TT3 *Ipaq3970/TT2 *Ipaq3950/TT2*

#3
Sergeant Pluck

Sergeant Pluck

    Newbie

  • Members
  • Pip
  • 20 posts
  • Devices:HTC Touch Diamond on T Mobile

Have you tried to take the battery out andt put it back in again?


Yes. I then put it on charge and now the screen is intermittently responding, slowly and jerkily, to touch some of the time, but not well enough to make the phone usable.

So does that mean it is a software / OS problem rather than the screen itself?

I guess there is not a lot else for it but to hard reset?

Could the above problem be related to dampness?

  • 0

#4
Sergeant Pluck

Sergeant Pluck

    Newbie

  • Members
  • Pip
  • 20 posts
  • Devices:HTC Touch Diamond on T Mobile
Just to update this for information, I hard reset the device. This proceeds OK until the first screen comes up, the alignment page. It takes forever to come up, and a click on the first position has no effect until some minutes later when it moves to the second position. And so on... until the startup process freezes entirely still on the alignment screen.

It's a goner :D

  • 0

#5
Monolithix

Monolithix

    Hardcore

  • MoDaCo Gold
  • PipPipPipPipPipPip
  • 8,783 posts
Sounds like a faulty device then, unlucky :D

Where did you get it from?

  • 0

I still exist


#6
Sergeant Pluck

Sergeant Pluck

    Newbie

  • Members
  • Pip
  • 20 posts
  • Devices:HTC Touch Diamond on T Mobile

Sounds like a faulty device then, unlucky :D

Where did you get it from?


expansys.

  • 0

#7
l3v5y

l3v5y

    Diehard

  • MoDaCo Gold
  • PipPipPipPip
  • 312 posts
  • Gender:Male
  • Location:Bristol!
  • Devices:HTC Prophet, Diamond, HD2
  • Twitter:@l3v5y

expansys.

Warranty?

  • 0

Posted Image
HTC Prophet - WM6.5.1 23081
HTC Touch Diamond - WM6.5.3 Light (28014)
HTC Leo - Getting repaired - WM6.5.3 (28014)

Cooking is easier with devices ;)

Twitter





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users