17 replies to this topic

[tsutton]

Remember the recent article where someone got a £3k phone bill? Or maybe the £27k bill?

How about this one - a whooping £588,198.15p bill?

Yes, you read it right, it's just over HALF a million pounds of phone bill!

James Abdale, from Norwich, posted a message on the Vodafone forum and one of the Vodafone staff has said that this is the highest they've seen so far!

Read more at The Register

[awarner]

Just a bit of overtime to pay for that then.
Talking about overcharging a story in the news the other day about a guy that was charged 58k for a meal when the staff member got carried away with adding a few zeros lol

[Confucious]

If his bills are that high every month he should consider changing providers.....

[Dark Horse]

That's gotta be worth one hell of a handset upgrade when his contract finishes

[Mark]

Surely Vodafone would have a system that flags up huge bills that are abnormal??

It's a good way to upset customers!

[Confucious]

Mark, on Jul 17 2008, 15:49, said:

Surely Vodafone would have a system that flags up huge bills that are abnormal??

They have- other operators call them 'Customers'

[ukabdale]

Vodafone have closed my thread because they claim I was "clouding the fact that the issue has been resolved."

But not before they deleted several posts by me and other angry Vodafone cutomers voicing our complaints. Strangely enough, about 20 mins after the thread was closed someone who voiced their support for Vodafone managed to get his reply posted. Obviously a fluke. Vodafone wouldn't selectively post replies in order to sway opinion in their direction.....  <_<

[tsutton]

Hey there, James. Welcome to Mobiholics!

I did notice Vodafone has been editing/removing posts in the thread in Vodafone forum. I didn't think it was that bad anyway.

Hopefully your issue with Vodafone has been sorted out? Has they offered you any compensation?

[Mark]

Confucious, on Jul 17 2008, 15:59, said:

They have- other operators call them 'Customers'

Lol  

That is what Networks will tend to do on their own forums i'm afraid ukabdale.

How long have you got left on your contract and whats services do you mainly use?

[ukabdale]

tsutton, on Jul 18 2008, 07:35, said:

Hey there, James. Welcome to Mobiholics!

I did notice Vodafone has been editing/removing posts in the thread in Vodafone forum. I didn't think it was that bad anyway.

Hopefully your issue with Vodafone has been sorted out? Has they offered you any compensation?

The only compensation they offered me was erasing the entire bill for the month -- which saved me about £40, so that's not bad.

I still had an issue with my Blackberry data allowance which was only 6MB per month (compared to "unlimited" everyone had been telling me I had) because when I renewed my contract last year I didn't change my price plan.

Eventually someone from the eForum team moved me over to a new price plan without extending my contract so I could get the unlimited data. Unfortunately, in doing so I now no longer have Stop the Clock which means I have to pay more per month to get enough minutes to last me the month -- which means another contract extension.

In other words, I'm screwed no matter which way I go if I stay with Vodafone.

[Confucious]

How long do you have remaining on your voda contract? How much do you pay and what do you get?

[ukabdale]

Mark, on Jul 18 2008, 11:41, said:

Lol

That is what Networks will tend to do on their own forums i'm afraid ukabdale.

How long have you got left on your contract and whats services do you mainly use?

I've got 4 months left. I'm going to fight with them to let me out now, but I doubt I'll get anywhere. I will be parting company with them and I'm never going to enter into another contract with a mobile phone company. I'll buy my own phone from now on and go with a sim-only deal so I know I'll always have the best price plan.

I'm a typical Blackberry user so my phone is my life. I travel around the country 4-days a week so I get my personal and work emails on it. I also use quite a bit of data on Google Maps, National Rail, and any other website you can imagine for travel and keeping in touch (Facebook, Crackberry Forums, etc etc.)

I'm not a big texter because I usually send emails or PIN messages to fellow BB Users.

[ukabdale]

Confucious, on Jul 18 2008, 12:30, said:

How long do you have remaining on your voda contract? How much do you pay and what do you get?

Before this started:
500 Minutes with Stop the Clock
1000 Texts
Blackberry with 6MB data
£45 per month

After Vodafone's "help":
500 Minutes
1000 Texts
Blackberry with 500MB data
£45 per month

If I switch to O2:
600 Minutes
1000 Texts
Unlimited O2 to O2 calls
Unlimitd Landline calls
Blackberry with Unlimited Data
£42.50

[Mark]

You might want to look here: http://shop.orange.c...rplan/emailonly

Or here: http://www.t-mobile....ckb/allowances/

Orange offer 400 mins, unlimited sms, unlimited data and free blackberry 8320 for £32.50pm which isn't bad...

[Confucious]

Or T-Mobile http://www.t-mobile....10/price-plans/

[mcwarre]

or Three or O2 or Tesco or Virgin (a balanced view)..........

[PaulOBrien]

Haha!

See this story has been in a few papers etc.!

P

[tsutton]

Paul (MVP), on Jul 21 2008, 13:10, said:

See this story has been in a few papers etc.!

Yep... there's one on Evening News