Omg this update has been one big nightmare for me... Everything went fine until step 4 of samsung's tutorial, the actual software update (I had activesync already installed and am using the XP version.) After installing and checking the modem drivers, I followed the steps for the update and got as far as the step 8, downloading software to flash the phone. On my phone's display it started as normal:
Line 1: USB downloader BADA
Line 2: USB initial OK
(then, if I wrote it down correctly)
Line 3: TX_ USB_ready command- 4 (countdown to 1)
Line 4: PC connection :fail
The red power led switched off and on the pc's screen the downloading box's start button, stayed greyed out.
on subsequent attempts at the bottom of the screen it said;
please check your board 'msm_res
[phone] reset pin (forward arrow) low:off
[PDA] USB cable power off
At this point I'm incredibly frustrated and feeling a little stupid for wasting 5 hours on something that should've taken between 15-30 mins (I presume) so, please if anyone knows what I'm doing wrong, or if you have any info on these phone prompts, any help would be greatly appreciated.
Me too... AND I am using Ubuntu Hardy with VirtualBox having a XP SP3 guest OS - it took me ages to work out how to get the phone to connect to ActiveSync within the VM let alone get as far as you did
However, if you go here: My BlackJack 2 WM 6.1 Update
you'll see there's rather a lot of other ppl having all sorts of issues. Your post was like the ONLY post I could find on the 'net that had detailed exactly the same issue I had... Anyway, follow the link and note the first troubleshooting Q&A point...
Just to confirm, I followed the Samsung instructions to the T, installed the modem drivers and checked all 3 devices were present. I have an unlocked AT&T SGH-i617. And it looks like you got to exactly the same point I did.
If you look at the first step on-screen - when it's trying to connect to the device - it tells you something about putting the phone in Download Mode, if I recall correctly, but your phone is showing the 'MEM_RES bit.
The trick here is to NOT shut down the ROM updater program and restart everything: Take the battery out of your phone to switch it off, then power it back on, putting it into the Download mode
(volume up + back key + power on). I think I'd disconnected the cable by this point (it's all a frustrated blur haha), but you can leave it connected also I think - either way, the phone shows a similar screen to the one pre-switch off and then the ROM updater picked up the connection and started doing it's thang....
However... I then got the problem detailed at MyBlackJack2.com by "shalantas Says: September 3rd, 2008 at 9:45 am" re the fast countdown thing... I called Samsung USA support, got put through to 3rd level support, but gave up waiting after 40mins in a queue... Closed my eyes, prayed and rebooted the phone, sweated whilst the Samsung logo stayed on screen for slightly longer than I was comfortable with and hey presto WM 6.1! Well, not quite cos the ROM updater hadn't technically finished...
When the phone reboots to WM 6.1, finish the Samsung update instructions - Step 5 and 6 - format the phone and then check the version numbers.
PDA: i617UCHH2 (correct version for the post-6.1 update)
Phone: i617UCGK2 (which is the original version number for both lines)
The shiny new sliding panel eye-candy display works fine, as does the restructured menus, but I'm not sure about everything else that's updated or new (I haven't got an iDrive BMW to hand to check that feature...). The suggestion is to try re-doing the update again, perhaps with turning off the phone function using the wireless connection manager, which I will do when I can face another couple of hours of working this stuff out.... Or maybe just wait until Samsung / AT&T re-re-release the update? Samsung support certainly hinted they'd been having a lot of calls about this...
If none of this makes sense, PM me and I'll try putting together better, detailed instructions of what I did....
BTW, does anyone know what issues I can expect by keeping the phone in a semi-upgraded state?