I'm looking to buy a new phone from Expansys on a T-mobile contract, but I already have a T-mobile account and would like to stay with them.
I've rung T-mo customer service and been told that they will not transfer a number to another account and will only transfer to another network. Strange way to try and retain a customer if you ask me!
Can anyone tell me if this is the case or did I get somebody who doesn't know what they are talking about?
Alternatively, has anyone here done anything like this before and is able to advise me on the hoops that need to be jumped through?