I just rang Samsung UK and had a 10 minute argument with a girl who insisted it is designed to be used with the stylus. I pointed out this site: http://omnia.samsungmobile.com/
and the fact that the 'touch' section clearly highlights that it is designed for the finger but she was slightly stupid I think. In the end she said if I wanted to send it for repair they would look at it but if it works with the stylus it's unlikely to be repaired and i'll be without my phone for at least 2 weeks!
Didn't exactly fill me with confidence or leave me with a favourable view of Samsung! Looks like it's do it myself or put up with it as is!
Edited by 3shirts, 26 March 2009 - 03:55 PM.