I was told by the person who sold me my phone that I would be warned or have a flag applied to my account if i were to go over 500MB!
Not the case.. I've been hit with a huge bill, and I've argued with 3 customer representatives and unfortunately have not gotten anywhere. I've read a few people on forums who have not had this problem but have been warned and told the same story!!
I have the 500MB Add-on Internet (told it was a fair usage policy), but it turns out ive used about 700MB and been charged roughly £1.10 per extra MB which is shocking!!!
Any assistance would be much appreciated, Ive cancelled my direct debit in hopes to get this matter resolved, I couldn't believe it!
Thanks in advance.