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Orange having issues with Android Market on Hero

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#1
Mysterious Stranger

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http://www.techradar...htc-hero-623394

Didn't realise Orange weren't in the open handset alliance! How come they can sell android handsets network locked?

"Orange has confirmed to TechRadar certain applications on Google's Android Market have gone missing on HTC Hero handsets running on its network.

The issue has apparently affected a 'disproportionate' number of Orange UK Hero users, according to multiple forum posts.

It seems the problem is to do with certain apps, mostly paid for versions, being copy protected to prevent piracy. These apparently don't show up on unlocked or developer handsets searching through the Market.

However, it appears the problem has cropped up on the recently released Orange Hero handsets too, with full versions of games like 'Robo Defense' available for trial but not for full purchase, despite being similarly available on the T-Mobile G1 and HTC Magic.

Some believe this issue is to do with the fact T-Mobile and Vodafone (the UK carrier of the Magic) are in the Open Handset Alliance behind Android, while Orange is currently still to join.

Orange responds

TechRadar has spoken to Orange, and it appears the phones are 'acting' like unlocked or developer versions, something the network is fixing:

"Further to recent reports of missing "Copy protected" applications on the HTC Hero in the UK, Orange can confirm thatit isaware of the issues andis working with HTC to urgently resolve.

"The Application visibility issue is entirely unrelated to membership of the OHA, as has been suggested.

"As itcurrently appears to be a server fix no change to handsets should be required, and once resolved we expect all paid applications in the English language to reappear."

Orange says it has started to fix the problem and apps have started to appear, and it hopes things will start to improve quickly."

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#2
PaulOBrien

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Hmm, does anyone have an Orange Hero and can confirm the issue?

Wonder if they've really 'started fixing it'?

P

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#3
Mysterious Stranger

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Hmm, does anyone have an Orange Hero and can confirm the issue?

Wonder if they've really 'started fixing it'?

P


Also affects unlocked ( i.e us mobiles.co.uk orange customers) and developer handsets so don't think it's an Orange Hero issue more a 'Hero on Orange' issue.
Would be interested to see if it affects other unlokced android handsets on orange.

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#4
PaulOBrien

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I bet you can get round it by rooting your device and using Market Enabler. Yeah, a faff, but bet it works... :)

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#5
blueflash

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Hmm, does anyone have an Orange Hero and can confirm the issue?

Wonder if they've really 'started fixing it'?

P


I have orange (couldnt wait for t-mobile and got good deal ) can get both trial and full $2.99 Robo Defense, cant find pacman tho has that been removed?

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#6
kam187

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I have orange (couldnt wait for t-mobile and got good deal ) can get both trial and full $2.99 Robo Defense, cant find pacman tho has that been removed?


Having the same issue on my Samsung Galaxy. Market enabler doesnt solve it :D

I tried T-mobile US settings and Germany settings. Maybe I should try Orange settings now that's supossed to have been fixed? Can anyone tell me their settings in Market Enabler under Orange or a working setup?

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