1 reply to this topic

[barev]

Hi all,

I have the following isue: after I gave my qtek 8310 to my sister, it seems the back cover is somewhat broken or malformed because I cannot close it. My sister told me she hasn't done anything but it is possible she forced the back cover in some way. When I try closing the back cover, it doesn't fit well to the phone's body and doesn't make a click sound as usual. As a result it cannot be attached to the phone's body and fully closed. This happens even when there is no battery installed.
Visually I cannot see anything broken and the plastic seems OK. There are no obvious malformations.

Has anyone had such similar issue? Maybe I have to buy a new cover, however I haven't found any website to purchase spare parts for the qtek 8310.

Any help would be appreciated. Thanks in advance!

[barev]

barev, on Oct 22 2009, 22:44, said:

Hi all,

I have the following isue: after I gave my qtek 8310 to my sister, it seems the back cover is somewhat broken or malformed because I cannot close it. My sister told me she hasn't done anything but it is possible she forced the back cover in some way. When I try closing the back cover, it doesn't fit well to the phone's body and doesn't make a click sound as usual. As a result it cannot be attached to the phone's body and fully closed. This happens even when there is no battery installed.
Visually I cannot see anything broken and the plastic seems OK. There are no obvious malformations.

Has anyone had such similar issue? Maybe I have to buy a new cover, however I haven't found any website to purchase spare parts for the qtek 8310.

Any help would be appreciated. Thanks in advance!

Since it seems no one is available to help me I will post the solution of the problem I found out on another forum:



As can be seen on the picture above there are two slots on the phone's panel that may be blocked and prevent the cover to close correctly. Additionally on the cover itself there are two plastic clips that should fit in those slots. If any of them is malformed and cannot fit correctly, then the cover would not close.