Just a few days back we published information on a software bug in the HTC HD2 Sense Calendar. Well that could be fixed by a software/ROM update which HTC could release, but much more worrying is this new issue.
It has been established that the HTC HD2 Camera has a hardware defect. All pictures taken with the device exhibited a Pink/Purple hue. Several users have contacted HTC's support and received following answer:
Dear valued HTC customer, Thank you for your enquiry about your handset. This is a hardware issue and you can contact your re-seller to exchange the device for another one or contact us and we will send this device to be repair. If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.
An ongoing discussion is under way over at xda-developers.
A quote from that thread:
Thats not a software problem, our apologies. I can now confirm we have established this being a hardware fault.
Unfortunately at this stage it is too early to determine exactly where the fault lays but it most certainly is not a software related issue.
If you can ask CLove to swap it, please do so, if not we will come and collect it for repair.
You can arrange this by calling 08458900079.
This seems like a serious issue. Can you replicate this problem? It would be interesting to see if all HD2's in the marketplace currently suffer from this issue. If you have a HD2, please post your ROM versions, build dates and whether you have this issue or not.
If you have the issue it is recommended you contact the re-seller and/or HTC. Let us know your experiences.
Update 24th Nov 2009: HTC have now stated this is a software issue, and it will be addressed with a hotfix. We will await the release of this Hotfix, and user testing, before updating further.
[Via MobileTechWorld and Xda-Developers]