I am from India and this is my first query in MoDaCo and i hope i will get a proper response as compare with HTC Support.
Just two months ago i have purchased new HTC Hero device, after getting device i also upgraded its ROM to RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoDriver. It worked fine for one and half months.Suddenly it lower part of touch screen (having menu,phone and + sign) stopped responding properly. I have done factory reset as well as tried advance task killer application but no response.I raised this issue to HTC Support and they took my IMEI,Serial number and said that this device is not belongs to India so it will not come under HTC warraty so they cannot do anything.I have device bill also.I dont know from which country this device belongs to.I also contacted to the shop from where i have purchased this device but no support. Even shopkeeper offered me buy back Hero with 30% of its original cost.I dont know what should i do? Can anybody tell me whats wrong with my device or have anybody faced this kind of problem and what is the solution ????
In HTC Hero cost somebody can buy a notebook computer in India...
I almost lost my hope with HTC Support but I hope somebody will answer my question.