13 replies to this topic

[grahame30]

Hi all i would like to challenge Toshiba via the modaco TG01 forum and via the  press and any other format i can find out why we as handset user,s.
Are being treated so poorly by them regarding there so called after sales/care department all the problems that we face .

My ultimate goal is to try my hardest to get refunds / software updates / new phones - hardware/  .
and to express are anger as to why we are each fobbed of in different ways .
were oh were is this update we were all promised ?.
and also to express that there a lot of tg user,s who will never buy tosh phones again and there is still time to correct this problem

what i need from you guys is your own storey of problems each problem one by one listed and any email communication.

can you please send me via my email  to [email protected]

i can only do this with your help .
please back me up if you can

regards
grahame30

[useyourfist]

i will do over the weekend and everyone else please take the time to even if it just makes them give us 6.5.3  also i would suggest when you have a few mails to ring the sun they love thing like this.

[grahame30]

useyourfist, on Mar 6 2010, 17:55, said:

i will do over the weekend and everyone else please take the time to even if it just makes them give us 6.5.3  also i would suggest when you have a few mails to ring the sun they love thing like this.

this is just what im saying just me on my own will do nothing but part of a bigger picture makes all the difference .
please spread the word

[grahame30]

grahame30, on Mar 6 2010, 19:06, said:

this is just what im saying just me on my own will do nothing but part of a bigger picture makes all the difference .
please spread the word

well i have waited for support regarding this problem and only one took the time to responed to my request .
VERY POOR  !!!!!
i have compleartly wasted my time and effort with this .
i have arranged media coverage regarding TG01 user,s and toshiba .a member of the press was willing to take up are corner .
but as knobody is intrested in helping themselfs get a conclustion then last night i sold my TG01  and ended my battel with tosh .
your on your own .
i find it hard to belive all the tg owners out could not be bothered to help .

i have now jumped ship and picked up a nokia x6 .

bye bye modaco

[adzman808]

fair enough Grahame,

Toahiba have stated to us in writing that they will release a software update this week, assuming they don't.... it would have good to have a petition thing going on.

[useyourfist]

at above thats cool when did they put it in writing (link if poss) i must have missed that hopefully not more of there lies

[pipi52]

I think it must be worth waiting a few more weeks, I got a response to my toshiba support call saying the fix is coming very soon,  at least I got a response in an hour - this must mean they do care for their reputation,  because like a lot of people the minute they start to ignore customers they will start losing potential future sales (certainly from me) - because there are plentiful devices appearing in the horizon...

[gasdia73]

I'm in!

I'm experiencing loads of crashes, expecially after waking it up

[Joe Hawkins]

I've sent you mine hope it helps!

[grahame30]

Joe Hawkins, on Mar 10 2010, 14:31, said:

I've sent you mine hope it helps!

DONT YOU PEPOLE READ ??????????
I SAID AFTER NONE OF YOU COULD BE BOTHERERD TO HELP ME OR CONTACT ME REGARDING THE  PROBLEMS AND ALL THE EFFORT I WENT TO .
I SAID THAT I HAVE NOW SOLD MY TG01 AND DROPED MY ISSUE WITH TIOSHIBA AND YOU ARE ALL ON YOUR OWN .

HOW DARE YOU ALL HAVE THE badword CHEAK TO TRY AND ASK FOR HELP NOW THAT YOUR TG,S A GETTING MORE AND MORE badword UP .


IN SHORT GET badword YOU BUNCH OF CUNTS

[richchestmat]

That swear filter reminds me of a quote from In The Loop.

Meanwhile internet petitions aren't worth the paper they're not written on.

[columbo]

Wow.   Shouting at everyone and calling them bad words is the sign of one very stressed TG01 owner.  I can relate to that.  

Seriously though, do you really think that 5 days is a reasonable time to wait for the responses to start coming in before swearing at everyone like a hormonal teenager throwing a tantrum?  Especially since you know full well that there is an update coming.  Some of us grown-ups actually have lives to live that aren't solely on the internet.

Get some anger management counselling or something.

[columbo]

columbo, on Mar 11 2010, 00:10, said:

Wow.   Shouting at everyone and calling them bad words is the sign of one very stressed TG01 owner.  I can relate to that.  

Seriously though, do you really think that 5 days is a reasonable time to wait for the responses to start coming in before swearing at everyone like a hormonal teenager throwing a tantrum?  Especially since you know full well that there is an update coming.  Some of us grown-ups actually have lives to live that aren't solely on the internet.

Get some anger management counselling or something.

Furthermore, I wouldn't have sent you any email.  I've never met you.  You could be some fraudster or something.  If I sent you email, you would then have my email address.  You have no right and no NEED to know my email address.

I imagine that many other TG01 owners would have thought the same.

Forums have private message systems so nobody has to share their email with people they've never met.  There are also petition website that you could have used, but you are clearly too lazy and impatient.

You need to learn manners, patience, respect and a lot more internet sense.

(Why I bother to give you this advice I don't know!  You'll probably just swear at me and ignore it anyway.)

[deadphill]

this is going nowhere

CLOSING.....

Cheers

Phill