Guest Calamity James Posted May 17, 2010 Report Share Posted May 17, 2010 (edited) It's been over a week now since I got the "Google Checkout order number invalid" error, and I have to say, I'm not 100% impressed with their support. I'm lucky to get one reply per day from their tech support team (even if I reply within 10 minutes of their reply), and it updates to "Solved" every time they reply! First suggestion was to uninstall and reinstall, which I'd already tried. I now get a bit further, I get: "Sorry! Your CoPilot Trial Has Expired – Error 703". Then they suggested the same again, but asked me to delete all my maps too and download them from a link they provided. I wasn't convinced as I don't even get far enough into the setup wizard to get the maps. So they suggested creating a new CoPilot ID, again, the same problem! Has anyone else managed to get a solution to all of this? It's starting to get beyond a joke now! James. Edited May 17, 2010 by Calamity James Link to comment Share on other sites More sharing options...
Guest Cowie Posted June 2, 2010 Report Share Posted June 2, 2010 It's been over a week now since I got the "Google Checkout order number invalid" error, and I have to say, I'm not 100% impressed with their support. I'm lucky to get one reply per day from their tech support team (even if I reply within 10 minutes of their reply), and it updates to "Solved" every time they reply! First suggestion was to uninstall and reinstall, which I'd already tried. I now get a bit further, I get: "Sorry! Your CoPilot Trial Has Expired – Error 703". Then they suggested the same again, but asked me to delete all my maps too and download them from a link they provided. I wasn't convinced as I don't even get far enough into the setup wizard to get the maps. So they suggested creating a new CoPilot ID, again, the same problem! Has anyone else managed to get a solution to all of this? It's starting to get beyond a joke now! James. It's been a week since I submitted a support query on exactly the same matter. Not had any response, yet my query is still on their system - I even added an update begging someone to either contact me or refund me a few days ago. Nothing! Link to comment Share on other sites More sharing options...
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