Now you're probably wondering what the hell I did in those 21 minutes. And the answer, essentially, is nothing. I don't have Wifi, so I was connected to 3G. But auto sync was turned off by default and I hadn't even logged into my Google account anyhow. I watched - at most - 30 seconds of Youtube. I even set the phone to airplane mode for at least some of that time, as I'm concious of data usage. I didn't make any calls, didn't send any texts.
Befuddled, I dialled 453 to check my balance a couple of minutes later and I had £0.00 remaining. Brilliant. So I called 450 from my landline to find out what caused this, and the service centre woman said that I'd have to call back tomorrow as they can't bring up a history of usage for 24 hours or something. She did however add 2x 25p to my account, to allow me to call back tomorrow.
Has anybody else experienced this? Does it sound like an error to you, or can 21 minutes of background data usage really burn through £10 of credit that quickly? I'm not on any of Orange's animal packages, but I'd like to hear Orange try to justify a £10 charge for a few seconds of Youtube viewing.
Thanks for taking the time to read.