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Poor sound on Orange San Fransico

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Started by RayBarrow , Feb 13 2012 10:55 AM

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#1
RayBarrow
Posted 13 February 2012 - 10:55 AM

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My ZTE Blade does not have the best sound quality. It's getting very distorted as I increase the volume. I replaced the original Orange rom with Swedish Spring RL5 some time ago. I've had the phone for about 9 months and seems to be getting worse. Can the rom make a difference to the sound quality or do I need to reinstall the original rom and take it back to Orange?

Ray.

#2
RayBarrow
Posted 13 February 2012 - 04:00 PM

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I know it's bad form to reply to your own queries, but I put some music on the phone and that sounds OK so I don't think it's the phone. Incidentally I am GiffGaff, I'll try the Sim in a spare phone and "borrow" Mrs B's ASDA sim to try in mine.

Ray.

#3
Conal
Posted 14 February 2012 - 10:45 PM

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Are you referring to the speaker at the bottom for music, or the top one for voice?

#4
RayBarrow
Posted 15 February 2012 - 07:15 AM

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View PostConal, on 14 February 2012 - 10:45 PM, said:

Are you referring to the speaker at the bottom for music, or the top one for voice?

It's the voice quality at the top.

Ray.



#5
RayBarrow
Posted 15 February 2012 - 07:30 AM

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View PostConal, on 14 February 2012 - 10:45 PM, said:

Are you referring to the speaker at the bottom for music, or the top one for voice?

Forgot to say it's a GEN1 TFT model, if that makes any difference.

Ray.



#6
Maxsas360
Posted 16 February 2012 - 08:46 AM

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Read carefully. Turn the phone off. Put the lips over the speaker. SLIGHTLY SUCK IT. SLIGHTLY. If the speaker was crumpled this will help.

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#7
NELLY11
Posted 16 February 2012 - 11:52 AM

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Mine had the same problem so sent it back on monday direct to zte. arrived back this morning with the ear piece replaced aparantly, not had chance to check it yet.

Orange wont deal with it as over 6 months old!!!!!!!

Ask them for zte num (cant find it now sorry ) and they will send you a prepaid special delivery envelope to send it off for repair.

Hope that helps

regards


#8
RayBarrow
Posted 16 February 2012 - 12:26 PM

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View PostMaxsas360, on 16 February 2012 - 08:46 AM, said:

Read carefully. Turn the phone off. Put the lips over the speaker. SLIGHTLY SUCK IT. SLIGHTLY. If the speaker was crumpled this will help.

Tried the sucking the speaker gently, seems to make a slight difference but that could be wishful thinking. Will try a few more times.

Cheers,
Ray



#9
RayBarrow
Posted 16 February 2012 - 12:28 PM

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View PostNELLY11, on 16 February 2012 - 11:52 AM, said:

Mine had the same problem so sent it back on monday direct to zte. arrived back this morning with the ear piece replaced aparantly, not had chance to check it yet.

Orange wont deal with it as over 6 months old!!!!!!!

Ask them for zte num (cant find it now sorry ) and they will send you a prepaid special delivery envelope to send it off for repair.

Hope that helps

regards



Hi Nelly,

Haven't tried Orange yet, but will do. Was it a UK number and address or did it go abroad. Can you give me an idea of repair cost?

Cheers,
Ray.



#10
WAWA72
Posted 16 February 2012 - 12:31 PM

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Need earspeaker?

Ask me.

#11
NELLY11
Posted 16 February 2012 - 04:56 PM

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View PostRayBarrow, on 16 February 2012 - 12:28 PM, said:

Hi Nelly,

Haven't tried Orange yet, but will do. Was it a UK number and address or did it go abroad. Can you give me an idea of repair cost?

Cheers,
Ray.




yeh it was on 0203 number, the repair company is SBE LTD based nr bristol i think. envelope is special delivery prepaid so no cost, and the repair cost is zero if in warranty. Sent mine monday came back today.

I was going to replace myself but decided against it as zte were so helpful.

REgards

#12
RayBarrow
Posted 17 February 2012 - 08:16 AM

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View PostWAWA72, on 16 February 2012 - 12:31 PM, said:

Need earspeaker?

Ask me.
Do you have one?



#13
RayBarrow
Posted 17 February 2012 - 08:18 AM

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View PostNELLY11, on 16 February 2012 - 04:56 PM, said:

yeh it was on 0203 number, the repair company is SBE LTD based nr bristol i think. envelope is special delivery prepaid so no cost, and the repair cost is zero if in warranty. Sent mine monday came back today.

I was going to replace myself but decided against it as zte were so helpful.

REgards

I'm near an Orange shop on Monday I'll see if they can give me a number or other help.

Cheers,
Ray.



#14
WAWA72
Posted 17 February 2012 - 10:06 AM

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Yew i have genuine earspeakers.

Edited by WAWA72, 17 February 2012 - 10:06 AM.

#15
RayBarrow
Posted 17 February 2012 - 03:13 PM

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View PostWAWA72, on 17 February 2012 - 10:06 AM, said:

Yew i have genuine earspeakers.
How much and how do I get one from you?

I've had a look at DIY replacing and it looks pretty straightforward.

Thanks,
Ray.

#16
WAWA72
Posted 17 February 2012 - 09:11 PM

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PM me

#17
RayBarrow
Posted 01 March 2012 - 08:35 AM

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Thanks to WAWA72 now have new earspeaker in place. Sent two devices in case one didn't work, so can't complain about that as I now have a spare. A bit fiddly to fit but it went ok and the sound is so much better now,

Cheers,
Ray.

Edited by RayBarrow, 01 March 2012 - 08:45 AM.

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