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No Internet Connection (wifi or mobile)

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#1
WillForADay

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Hi,
Just got this phone and i can't get it to connect to the internet though wifi or mobile (unlocked, on giffgaff)
It connects to my router just fine, so i assume i'm missing a setting on the phone (since it's both wifi and mobile) somewhere.
When trying to sign into a google account i get a message reading:
Can't establish a reliable data connection to the server.
This could be a temporary problem or you phone may not be provisioned for data services, If it continues, call Customer Care.

thanks for any help.

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#2
WillForADay

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Ok got the mobile internet working, had one character wrong on the VPN settings, since i did them manually.
But the wif connects but no internet.

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#3
WillForADay

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Solved it, subnet mask was assigned wrong. Think it's time i get a new router as i have never seen a router assign that wrong.

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#4
Davidoff59

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sorry wrong info

Edited by Davidoff59, 02 May 2012 - 04:58 PM.

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#5
RebeckyMiguel

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How did you sort the mobile internet/ VPN?

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#6
Davidoff59

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Miguel, check the apn settings first

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#7
WillForADay

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How did you sort the mobile internet/ VPN?


The mobile interent wasn't the problem. I had set up my VPN settings wrong but didn't notice.

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